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作 者:万方圆 杨丽黎[2] 毛霞文[2] 曹勤利[2] 蒋小芳[2] 何英[3] WAN Fangyuan;YANG Lili;MAO Xiawen;CAO Qinli;JLANG Xiaofang;HE Ying(Department of Neurology,Sir Run Run Shaw Hospital of Zhejiang University School of Medicine,Hangzhou,310016,China)
机构地区:[1]浙江大学医学院附属邵逸夫医院神经内科,杭州310016 [2]浙江大学医学院附属邵逸夫医院护理教育部,杭州310016 [3]浙江大学医学院附属邵逸夫医院妇科,杭州310016
出 处:《中国护理管理》2020年第5期747-752,共6页Chinese Nursing Management
基 金:浙江省卫计委技术成果项目(2018PY023)。
摘 要:目的:分析磁性医院认证标准下的护士分层培训项目的效果.方法:分析磁性医院认证标准要求,结合医院及护理部的规划、临床护理质量监控指标及评估各层级和各岗护士的学习需求,设立护士分层培训项目,使护理部与护理单元紧密结合,每年根据不同需求进行各类项目的精细化设计、实施和评价.结果:我院在全方位评估的基础上设立各类在职培训项目,护士对各类培训项目的满意度达95%以上,护士对在职培训总体满意度超过磁性医院相关数据库的均值;同时护士在职培训项目改善了患者满意度,其中患者对“护士的技能”及“能用听得懂的方式向我解释”的满意度逐年提升且超过磁性医院相关数据库均值;护士心电图知识水平提升,全院有损伤的跌倒率下降.结论:围绕临床结局开展的在职培训项目能有效提高护士的学习效果、满意度,并提高患者满意度.Objective: To analyze the effectiveness of nursing staff training program developed according to magnet designation standard. Methods: Based on the analysis of magnet designation standard for hospital staff training program, combined with the hospital and nursing strategic plan, nursing quality indicators, and learning needs of nurses at all levels and posts, we developed the nursing staff training program. So that the nursing department and the nursing units closely combined to implement and evaluate teaching projects according to different needs. Results: We constructed our staff development program based on thorough assessment of learning needs and clinical needs. Nurses’ satisfaction rate with training programs reached ≥95%. Nurses’ satisfaction rate with overall staff training programs exceeded the average of National Database of Nursing Quality Indicators. Patients’ satisfaction with nursing skill and nurses’ explanation exceeded the average of National Database of Nursing Satisfaction Survey. Nurses’ knowledge level of electrocardiogram was improved, patients’ fall rate with injuries decreased. Conclusion: The nursing staff training program based on clinical outcomes can effectively improve nurses’ learning effect and satisfaction, also improves patient satisfaction.
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