信息技术治理影响分销渠道敏捷的机理研究  

How to Generate Channel Agility through Information Technology Governance

作　　者：池毛毛 李延晖[2] 王伟军 卢新元[2,3] CHI Mao-mao;LI Yan-hui;WANG Wei-jun;LU Xin-yuan(School of Information Management,Central China Normal University,Wuhan 430079,China;E-commerce Research Center of Hubei Province,Central China Normal University,Wuhan 430079,China;Key Laboratory of Adolescent Cyberpsychology and Behavior(Central China Normal University),Ministry of Education,Wuhan 430079,China)

机构地区：[1]华中师范大学信息管理学院电子商务系,湖北武汉430079 [2]华中师范大学信息管理学院,湖北武汉430079 [3]华中师范大学湖北省电子商务研究中心,湖北武汉430079 [4]华中师范大学青少年网络心理与行为教育部重点实验室,湖北武汉430079

出　　处：《中国管理科学》2020年第7期164-173,共10页Chinese Journal of Management Science

基　　金：国家自然科学基金资助项目(71801104);中央高校基本科研业务费专项资金资助项目(CCNU20TS024,CCNU19TD013)。

摘　　要：如何获取供应链敏捷是信息系统和运作管理领域共同关注的热点和前沿问题。然而,当前研究主要关注供应链流程柔性或信息技术柔性对于供应链敏捷形成的作用,忽视了供应链环境中如何通过IT治理来实现供应链的分销渠道敏捷。基于IT治理和IT-商务战略匹配理论,本文构建了一个有调节的中介模型来实证研究IT治理、企业间电子商务战略匹配(知识匹配和运作匹配)和环境动荡性影响渠道敏捷的机理。通过对209家被调查企业的数据分析发现:IT治理通过知识匹配和运作匹配对渠道敏捷产生积极正向影响;环境动荡水平越高,运作匹配所发挥的中介作用越强;环境动荡性在IT治理和知识匹配之间存在负向调节作用,而在知识匹配和渠道敏捷之间存在正向调节作用。本文通过融合IT治理和IT-商务战略匹配理论,揭示了焦点企业和渠道伙伴的IT治理对渠道敏捷的作用机理,为供应链敏捷理论贡献新知。Today’s marketplace is characterized by intense competitive pressures and high levels of turbulence and uncertainty.Firms require agility in their supply chains to provide competitive advantage.How to supply chain agility(i.e.,channel agility)has attracted both researchers and practitioners.However,prior literature focuses on the following antecedents of supply chain agility,i.e.,flexibility of the supply chain processes or IT flexibility,ignoring the effects of the governance factors on the channel agility.Based on IT governance and IT-business strategic alignment,the mediation model is studied,and explores the effect of IT governance,inter-firm e-business strategic alignment(including intellectual and operational alignment)and environmental turbulence on the channel agility are explord.Using data from a survey of IT or business executives in 209 firms,it is uncovered that IT governance has a positive effect on channel agility through intellectual and operational alignment.In addition,the mediating effect of operational alignment is more positive when higher level of environmental turbulence.Although there is no the moderated mediator effect in the path of IT governance—intellectual alignment—supply chain agile,the environmental turbulence has a negative moderated effect between IT governance and intellectual alignment,and has a positive moderated effect between intellectual alignment and channel agility.Through integrating IT governance and IT-business strategic alignment,it is revealed the effect mechanisms of IT governance and channel agility,and the theory of the generation of supply chain agility is also contributed.

关 键 词：IT治理 企业间电子商务战略匹配 分销渠道敏捷 环境动荡性 

分 类 号：F270.7[经济管理—企业管理] F274[经济管理—国民经济]