“新冠肺炎”患者健康信息素养调查研究  

Investigation of Health Information Literacy Among Patients Tested Positve with COVID-19 Infection and with Treatment

作　　者：吴丹[1,2] 张晨阳 Wu Dan;Zhang Chenyang(School of Information Management,Wuhan University;Centerof Human-Computer Interaction and User Behavior,Wuhan University)

机构地区：[1]武汉大学信息管理学院,湖北武汉430072 [2]武汉大学人机交互与用户行为研究中心,湖北武汉430072

出　　处：《图书馆杂志》2020年第7期70-82,共13页Library Journal

基　　金：武汉大学人才引进项目“面向智慧健康的开放数据组织与关联研究”的研究成果之一。

摘　　要："新冠肺炎"的全球暴发和蔓延给医疗体系带来巨大压力的同时也考验着每个人的健康信息素养。为研究80%轻症患者的健康信息素养对其治愈所产生的影响,给予公众更好地应对重大突发公共卫生事件和提升公众健康信息素养以建议,本文以"新冠肺炎"患者为调查对象,通过调查问卷对患者在不同诊疗阶段的健康信息需求、获取、评估和决策等健康信息行为进行调查,并对比分析不同阶段、不同健康信息行为特征,以及不同人群之间的差异,发现不同诊疗阶段患者健康信息需求有明显侧重,健康信息获取源的权威性有逐步提升的特点,接受治疗后的患者参与健康信息辟谣等健康信息使用意愿增强,老年群体的健康信息意识不足,健康信息获取能力欠缺也与多种因素有关。为此本文建议患者未出现"新冠肺炎"症状阶段应注重构建健康信息知识体系,出现"新冠肺炎"症状未接受治疗期间,则要有明晰的健康信息需求,提高"新冠肺炎"相关健康信息的质量评估能力,接受治疗后,"新冠肺炎"患者应注重心理健康,避免不当舆论造成二次伤害。老年群体应当提高健康信息意识,增加健康信息知识储备并提高健康信息技能。*本文系武汉大学人才引进项目"面向智慧健康的开放数据组织与关联研究"的研究成果之一。The worldwide coronavirus(COVID-19)pandemic not only burdens health care systems but also challenges people’s health information literacy.To study the effects of the health information literacy of patients with mild symptoms,which account for 80%of all confirmed infected cases,on their recovery,and to advise the public on improving public health information literacy for better responding to public health emergencies,this study investigated patients tested positive with new coronavirus pneumonia through a questionnaire survey.We analyzed the sample patients’health information needs,access,assessment and decision-making behavior during different phases of infection.We found that the need for health information at different periods is significantly different.More authoritative sources have been accessed when the patients received more treatments.More willingness to use reliable health information was found among the younger patients who got recovered after treatments.However,the elder patients still showed a lack of awareness of health information.Therefore,this paper suggested that all people should focus on building a knowledge system of health information before any symptoms show,identify health information sources and improve information assessment abilities when symptoms show,and pay more attention to psychological health against second victimization when they recover after treatment.The elderly patients should be aware of the effectiveness of health information,expand their health knowledge,and improve healthy information retrieving skills.

关 键 词：健康信息素养 健康信息需求 健康信息获取 健康信息评估 健康信息使用 

分 类 号：R193[医药卫生—卫生事业管理] G252.7[医药卫生—公共卫生与预防医学]