基于多源数据的空调产品质量分析研究  

Research on Quality Analysis of Air Conditioning Products Based on Multi-source Data

作　　者：仝锡良 孙良泉[1] 刘欣欣[1] TONG Xi-liang;SUN Liang-quan;LIU Xin-xin(Shandong Institute of Standardization)

机构地区：[1]山东省标准化研究院

出　　处：《标准科学》2020年第11期165-169,共5页Standard Science

基　　金：国家质量基础的共性技术研究与应用项目课题“产品质量保证与改进技术标准研制”(课题编号2017YFF0206504)资助。

摘　　要：在加快构建新发展格局、建设质量强国背景下,加强产品质量分析,提高供给质量尤为重要。基于用户线上评论、投诉受理、售后维修、监督抽查和第三方调查等分散的多源质量数据,初步构建了空调产品质量状况分析模型,全面对比分析空调产品质量水平,探讨不同渠道分析空调产品质量的差异性和关联性,针对产品质量分析存在的问题提出了意见建议。In the context of building a new development pattern,it is particularly important to strengthen product quality analysis and improve supply quality.Based on dispersive multi-source quality data such as online user reviews,complaints acceptance,after-sales maintenance,supervision and spot checks,and thirdparty investigations,a preliminary analysis model for the quality of air-conditioning products is constructed to comprehensively compare and analyze the quality of air-conditioning products,and explore different channels to analyze the quality difference and relevance.

关 键 词：多源数据 产品质量 大数据分析 评价研究 

分 类 号：F203[经济管理—国民经济] F426.6