医务人员参与互联网医院在线问诊服务满意度影响因素研究  

Study on Influencing Factors of Medical Staff's Satisfaction with Online Consultation Service of Internet Hospitals

作　　者：吴侃 杨尚春[1] 杨文宾[1] 郑艳 杨征[1] WU Kan;YANG Shangchun;YANG Wenbin;ZHENG Yan;YANG Zheng(Medical Department of West China Dental Hospital,Sichuan University,Chengdu 640041,China)

机构地区：[1]四川大学华西口腔医院医务部,成都640041

出　　处：《医学信息学杂志》2020年第11期41-45,共5页Journal of Medical Informatics

摘　　要：采用问卷调查方法,通过统计描述和Logistic回归分析法对医务人员参与在线问诊的服务满意度进行单因素分析、二元回归分析,阐述分析结果并提出相关建议,包括建立有效激励机制、把控在线问诊时间、拓展多种互联网医患沟通模式等。The questionnaire survey method,statistical description and Logistic regression analysis are used to conduct univariate analysis and binary regression analysis on medical staff's satisfaction with service of online consultation.The analysis results are elaborated and relevant suggestions are put forward,including establishing incentive mechanism,controlling online consultation time,expanding multi-form Internet doctor-patient communication mode,etc.

关 键 词：互联网医院 医务人员 在线问诊 影响因素 

分 类 号：R-056[医药卫生]