工作场所不文明行为与职场排斥间的螺旋效应  

An investigation of the reciprocal effect between workplace incivility and workplace ostracism

作　　者：詹思群 严瑜[1] ZHAN Siqun;YAN Yu(Department of Phycology,School of Philosophy,Wuhan University,Wuhan 430072,China)

机构地区：[1]武汉大学哲学学院心理学系,武汉430072

出　　处：《心理科学进展》2021年第3期560-570,共11页Advances in Psychological Science

基　　金：国家社科基金项目“基于情绪角色模型的组织中不文明行为的螺旋效应研究”(18BGL119)资助。

摘　　要：工作场所不文明行为与职场排斥间的螺旋效应模型可用道德排除理论和情感事件理论解释。根据道德排除理论遭受工作场所不文明行为会导致受害者与实施者心理距离增加,进而对实施者实施职场排斥;从旁观者视角来看,目睹工作场所不文明行为会影响旁观者的道义公正感和互动公平感进而表现出对实施者的职场排斥,且该中介过程受到利他性的调节。同样,基于情感事件理论,遭受职场排斥会导致职场排斥受害者的消极情绪水平增加促使其成为工作场所不文明行为的实施者。The spiral effect model between uncivilized behavior in the workplace and workplace ostracism can be explained by moral exclusion theory and emotional event theory.According to the theory of moral exclusion,suffering from workplace incivility will lead to the increase of psychological distance between the victim and the perpetrator,which will lead to the workplace ostracism of the perpetrator;From the perspective of bystanders,witnessing workplace incivility will affect the moral sense of justice and interactional justice of the bystanders,which in turn will lead to workplace ostracism of the perpetrator.In addition,the above mediating effect will be moderated by the level of altruism.Based on the emotional events theory,suffering from workplace ostracism will affect the emotional level of the victims of workplace ostracism and will push them to be the perpetrators of workplace incivility.

关 键 词：工作场所不文明行为 职场排斥 螺旋效应 道德排除理论 情感事件理论 

分 类 号：B84[哲学宗教—心理学] C93[经济管理—管理学]