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作 者:吴溢华[1] 王政军[1] WU Yihua;WANG Zhengjun(Qingdao Agricultural University Library,Qingdao 266109)
出 处:《中国科技资源导刊》2021年第2期64-71,共8页China Science & Technology Resources Review
摘 要:中小型高校图书馆高端服务技术专长型人力资源缺乏,只有整合与设置业务部门,细化图书馆业务流程,才能打通部门业务界限,提高图书馆的服务效率,成功实现图书馆业务转型。本文以青岛农业大学图书馆为例,引用科学管理方法细化业务流程,构建以“知识流”为基础的虚拟业务组,并在分析图书馆组织关系和知识流模型的基础上,对图书馆业务整合方式进行论述并以图片为工具诠释所构建的虚拟部门服务。Small and medium-sized university libraries are lack of high-end service technical expertise human resources,so they have to integrate and set up business departments,refine the library business process.Only in this way can we get through the business boundaries of the departments,improve the service efficiency of the library,and successfully realize the business transformation of the library.Taking the library of Qingdao Agricultural University as an example,this paper introduces the scientific management method to refine the business process,and constructs a virtual business group based on"knowledge flow".Based on the analysis of the organizational relationship and knowledge flow model of the library,this paper discusses the business integration mode of the library,and takes pictures as an too to explain the virtual department service.
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