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作 者:王锦浩 王赫鑫[1] 葛禄璐 WANG Jinhao;WANG Hexin;GE Lulu(School of Economics&Management,Beihang University,Beijing 100191,China)
机构地区:[1]北京航空航天大学经济管理学院,北京100191
出 处:《物流技术》2021年第5期36-41,76,共7页Logistics Technology
基 金:国家重点研发专项(2018YFB1403103)。
摘 要:为了评估物流共配对网点运营效率的影响,通过问卷调查和实地调研收集了27家试点网点在快件物流共配前后的相关数据,建立了以日均派件量、处理速度、快递员平均月收入、用户满意度和快递员留存率为产出指标,以场地面积、人员数量、车辆数量、设备套数和总成本为投入指标的数据包络分析(DEA)模型,并进一步测算出Malmquist指数。结果表明,实施共配后大多数网点的综合效率与全要素生产力皆有所提高,技术水平提高,规模被优化,技术应用水平略微下降。In this paper,in order to evaluate the impact of the joint distribution practice on the operational efficiency of a courier station,through questionnaire survey and field investigation,we collected the relevant data from 27 pilot courier stations before and after the implementation of the joint distribution practice,and established the DEA model with average daily delivery volume,processing speed,employee average monthly income,user satisfaction and courier retention rate as output indicators,and station area,staff size,vehicle number,equipment quantity and total cost as input indicators,and used it to further calculate the Malmquist index of the stations.The result showed that after the implementation of joint distribution,the overall efficiency and total factor productivity of most of the stations increased by some extent,while their technical level and scale were also improved or optimized somewhat,but their level of technical application declined slightly.
关 键 词:快件物流 快递网点 共配 数据包络分析 MALMQUIST指数
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