感染性疾病科护理人员工作压力与工作倦怠的现状调查及影响因素分析  

Current situation and influencing factors of work stress and job burnout of nursing staff in the Department of Infectious Diseases

作　　者：钟凤娟[1] 辛红菊[1] 阮春燕[1] 费程敏 胡乃华 卢秋玲[2] Zhong Fengjuan;Xin Hongju;Ruan Chunyan;Fei Chengmin;Hu Naihua;Lu Qiuling(Department of Infectious Diseases,Zhejiang Hospital,Hangzhou 310030,China;Department of Prevention and Healthcare,Affiliated Hospital of Chengde Medical University,Chengde 067000,China)

机构地区：[1]浙江医院感染性疾病科,杭州310030 [2]承德医学院附属医院预防保健科,承德067000

出　　处：《中华现代护理杂志》2021年第17期2308-2311,共4页Chinese Journal of Modern Nursing

摘　　要：目的探讨感染性疾病科护理工作人员工作压力以及工作倦怠的现状,并分析其影响因素。方法2020年1—6月,选取浙江医院、承德医学院附属医院2所医院感染性疾病科的63名护理人员作为研究对象,采用问卷形式调查一般资料、工作压力以及工作倦怠情况。结果发放问卷63份,回收问卷60份。不同工作时间、每日接诊患者数、群众认可尊重度以及培训次数的护士工作压力得分比较,差异有统计学意义(P<0.05)。有无行政职务、不同职称的护士个人成就感维度得分比较,不同文化程度、群众认可尊重度、培训次数的护士去人格化倾向维度得分比较,不同工作时间、每日接诊患者数、群众认可尊重度、培训次数的护士情绪耗竭维度得分比较,差异均有统计学意义(P<0.05)。结论感染性疾病科护理人员工作压力较大,总体倦怠程度处于轻度,护理人员个人成就感低,其主要原因与每日接诊患者数、群众认可尊重度以及培训次数等有密切相关性。Objective To explore the current situation of work stress and job burnout of nursing staff in the Department of Infectious Diseases,and analyze its influencing factors.Methods From January to June 2020,63 nurses from the Department of Infectious Diseases of Zhejiang Hospital and the Affiliated Hospital of Chengde Medical University were selected as research subjects.Questionnaires were used to investigate general information,work stress,and job burnout.Results 63 questionnaires were issued and 60 were recovered.There was a statistically significant difference in work stress scores of nurses with different working hours,daily number of patients admitted,public recognition and respect,and training times(P<0.05).There were statistically significant differences in the scores of the personal accomplishment dimension of nurses with or without administrative positions and different professional titles,and in the scores of the depersonalization tendency dimension of nurses with different education levels,public recognition and respect,and training times,and in the scores of the emotional exhaustion dimension of nurses with different working hours,daily number of patients admitted,public recognition and respect,and training times(P<0.05).Conclusions Nursing staff in the Department of Infectious Diseases are under high work stress,overall burnout is mild,and the personal sense of accomplishment of the nursing staff is low.The main reasons for this are closely related to the daily number of patients admitted,public recognition and respect,and the training times.

关 键 词：感染性疾病 护理人员 工作压力 工作倦怠 影响因素 

分 类 号：R473[医药卫生—护理学]