运用定性研究方法制定北京市社会心理咨询标准服务评价指标  

Constructing the social psychological counseling standard service evaluation indicators in Beijing with qualitative method

作　　者：齐涵 白冰儿 刘松怀[3,4] 西英俊 金文青[1,2] 李玉青 闫芳[1,2] Qi Han;Bai Binger;Liu Songhuai;Xi Yingjun;Jin Wenqing;Li Yuqing;Yan Fang(The National Clinical Research Center for Mental Disorders&Beijing Key Laboratory of Mental Disorders,Beijing Anding Hospital,School of Mental Health,Capital Medical University,Beijing 100088,China;Advanced Innovation Center for Human Brain Protection,Capital Medical University,Beijing 100088,China;Department of Psychology,School of Rehabilitation Medicine,Capital Medical University,Beijing 100068,China;Department of Psychology,China Rehabilitation Research Center,Beijing 100068,China;Beijing Association of Preventive Medicine,Beijing Center for Disease Control and Prevention,Beijing 100013,China)

机构地区：[1]首都医科大学附属北京安定医院国家精神心理疾病临床医学研究中心精神疾病诊断与治疗北京市重点实验室,北京100088 [2]首都医科大学人脑保护高精尖创新中心,北京100069 [3]首都医科大学康复医学院心理教研室,北京100068 [4]中国康复研究中心心理科,北京100068 [5]北京市疾病预防控制中心北京预防医学会秘书处,北京100013

出　　处：《首都医科大学学报》2021年第4期582-587,共6页Journal of Capital Medical University

基　　金：国家重点研发计划(2017YFC1311100);北京市卫生健康委员会委托项目(TC190V1JW)。

摘　　要：目的构建北京市社会心理咨询标准服务评价指标。方法利用文献检索初步提炼评价指标,通过个人深度访谈收集心理卫生相关领域专家对指标的意见和建议,利用Nvivo 12.0软件对访谈文字稿进行整理、编码、节点分析和整合,初步形成三级标准服务评价指标体系;而后以线上问卷的方式邀请79名专家参加两轮德尔菲专家咨询,对指标进行统计分析、筛选和修改。结果通过文献检索和个人深度访谈初步形成包括3个一级指标,13个二级指标以及80个三级指标的指标体系。经专家现场预评价和讨论后,保留3个一级指标、10个二级指标和42个三级指标纳入第一轮德尔菲专家咨询问卷。第一轮德尔菲法专家咨询问卷回收率为96.2%,专家权威系数为0.80±0.03,专家协调系数为0.124;第二轮咨询问卷回收率为83.3%,专家权威系数为0.83±0.02,专家协调系数为0.095,最终通过指标的筛选、增补、合并,形成包括3个一级指标、17个二级指标及45个三级指标的北京市社会心理咨询标准服务评价指标定体系。结论本研究初步构建的北京市社会心理咨询标准服务评价指标体系符合当前北京市心理咨询服务的基本要求,其效果还需要在后续实际使用中进行评价和不断完善。Objective To construct the standard evaluation system of social psychological counseling management specification in Beijing.Methods The evaluation indicators were initially extracted by literature search,and the opinions and suggestions of experts in mental health related fields were collected through personal in-depth interviews.The Nvivo 12.0 software was used to sort,code,analyze and integrate the interview scripts,and the three-level indicator system was preliminarily formed.Then,79 experts were invited to participate in two rounds of Delphi expert consultation by online questionnaires to evaluate the indicator system.Indicators were statistically analyzed,screened and modified according to the scores of importance,operability and sensitivity.Results Three first-level indicators,13 second-level indicators,and 80 third-level indicators were first constructed after the literature searching and Depth personal interview.Then,3 first-level indicators,10 second-level indicators and 42 third-level indicators were included in the first round Delphi consultations after the pre-evaluation and discussion of experts.The enthusiasm coefficient,authority coefficient and the coordination coefficients for the first-round Delphi consultation were 96.2%,0.80±0.03 and 0.124,respectively.The enthusiasm coefficient,authority coefficient and the coordination coefficients for the second-round Delphi consultation were 83.3%,0.83±0.02 and 0.095,respectively.After the screening,supplement and combination of indicators,the standard index system including 3 first-level indicators,17 second-level indicators and 45 third-level indicators were finally constructed.Conclusion This study constructed the management standard of social psychological consultation in Beijing using qualitative method,and the effects of the specification need to be further explored and improved in practice.

关 键 词：心理咨询 评价指标 个人深度访谈 德尔菲专家咨询 

分 类 号：R749.055[医药卫生—神经病学与精神病学]