基于“互联网+”门诊全流程优化改造  

Optimization of the whole process of outpatient service based on "Internet+"

作　　者：魏浩文 丁腊春 陈思强 Wei Haowen;Ding Lachun;Chen Siqiang(Information Center,the Fourth People's Hospital of Zhenjiang,Zhenjiang 212001,China)

机构地区：[1]镇江市第四人民医院信息中心,江苏镇江212001

出　　处：《中国医学教育技术》2021年第4期490-494,共5页China Medical Education Technology

摘　　要：为进一步提高患者的就医体验,缓解患者“看病难”问题,从“以患者为中心”出发,采用信息化手段对门诊流程进行深度改造,大大降低患者就诊过程中对时间和空间的严重依赖,提高患者就诊体验;同时降低医护人员时间和精力消耗,提高医护人员工作效率。In order to further improve patients'medical experience and alleviate the problem of inaccessible medical resources,focused on patients,deep transformation was carried out on outpatient process through informatization method,so that patients'heavy dependence on time and space during medical treatment was largely reduced,and their medical experience was improved.Meanwhile,time and energy consumption of medical staffs was decreased,and their work efficiency was promoted.

关 键 词：门诊流程优化 “互联网+” 预约挂号 自助系统 移动支付 

分 类 号：R-058[医药卫生]