建言习惯的双刃剑效应机制及边界条件的概念模型  

A Conceptual Model of the Positive and Negative Mechanisms and Boundary Conditions of Voice Habit

作　　者：李嘉[1] 李野 郑倩姝 LI Jia;LI Ye;ZHENG Qianshu(Nanjing University,Nanjing,China)

机构地区：[1]南京大学商学院,南京市210093

出　　处：《管理学报》2021年第9期1317-1324,共8页Chinese Journal of Management

基　　金：国家自然科学基金青年基金资助项目(71902084);教育部人文社会科学研究青年基金资助项目(20YJC630071)。

摘　　要：在阐述建言习惯的概念及特征的基础上,从前提假设、主要特征方面将最新无意识过程产生的建言行为与传统深思熟虑过程产生的建言行为进行了比较。尔后,基于发出者-信息-渠道-接收者沟通模型和建言文献,从感知尽责性和主动性的积极中介,以及负面情绪和领导排斥的消极中介作用等方面,剖析了建言习惯的双重效应机制;进而,从建言类型、被建言者和建言环境方面,探讨了建言习惯效应的边界条件,提出若干命题,构建起针对建言习惯的双刃剑效应机制及边界条件的概念模型;最后,对未来的有关研究方向进行了展望。Taking voice habit as an unconscious process,we explored the possible positive and negative effects of voice habit.To begin with,we briefly explained the nature of voice habit and distinguished it from the traditional deliberative process of voice in terms of assumptions and main characteristics.Moreover,we integrated the sender-message-channel-receiver(SMCR)model of communication and extant voice literature to propose a conceptual model of voice habit.Specifically,on the one hand,voice habit could result in leaders’high perceived conscientiousness and high perceived initiative for employees;on the other hand,voice habit could also result in more leaders’negative emotion and more leader ostracism.These underlying mechanisms would account for the relationships between voice habit and voice endorsement,performance evaluation and promotability.Furthermore,we also identified possible moderators from the communication content(i.e.,voice type),communication recipient(i.e.,leader epistemic motivation)and communication channel(i.e.,voice channel)categories to put forward certain propositions.And then we attempted to build a dual functional mechanism model of voice habit to delineate its double-edged sword effects.Finally,we addressed the future research directions of the theoretical model.

关 键 词：员工建言 建言习惯 建言结果 建言机制 

分 类 号：C93[经济管理—管理学]