基于排队论的快递网点分拣效率评价  

Sorting Efficiency Evaluation of Express Outlets Based on Queuing Theory

作　　者：李康龙 王赫鑫[1] LI Kang-long;WANG He-xin(School of Economics and Management,Beihang University,Beijing 100089,China)

机构地区：[1]北京航空航天大学经济管理学院,北京100089

出　　处：《物流工程与管理》2021年第12期23-27,共5页Logistics Engineering and Management

基　　金：国家重点研发计划“快件物流资源共享效率评价技术及体系研究”(2018YFB1403103)。

摘　　要：在持续优化的政策环境和电子商务迅速发展的大背景下,我国快递行业迎来了难得的战略发展期。文中使用排队系统理论,针对目前快递行业使用最广泛的“半自动化流水线+人工”的快递分拣流程,建立快递分拣流程的排队论模型,分别研究了单网点分拣、两家公司共用一个网点分拣两种情景,并使用山东济南市某快递网点的快递签派数据进行模型求解。最后,从时间效率和经济效率两个角度,评估了共享模式相对于传统单网点分拣模式的优势。Under the background of continuous optimization of policy environment and rapid development of e-commerce,China's express industry has ushered in a rare period of strategic development.Based on the queuing system theory,aiming at the most widely used“semi-automatic assembly line+manual”express sorting process in the express industry,this paper establishes the queuing theory model of express sorting process,and studies the sorting process under the two scenarios of single outlet sorting and two companies sharing one outlet.The model is solved by using the dispatch data of an express network in Jinan City,Shandong Province.Finally,from the perspective of time efficiency and economic efficiency,the advantages of sharing mode compared with the traditional single network sorting mode are evaluated.

关 键 词：排队论 M/D/c模型 快递网点 分拣效率 

分 类 号：F252[经济管理—国民经济]