“互联网+”在养老机构的服务模式探索  

Exploration of“Internet+”Service Model in Elderly Care Institutions

作　　者：杨明珠[1] 柴双 瞿冬 严彩霞[1] 冯皓 YANG Mingzhu;CHAI Shuang;QU Dong;YAN Caixia;FENG Hao(Department of Patient Experience,Shanghai General Hospital,Shanghai 200086)

机构地区：[1]上海市第一人民医院患者体验处,上海200086

出　　处：《解放军医院管理杂志》2021年第12期1152-1153,1180,共3页Hospital Administration Journal of Chinese People's Liberation Army

基　　金：上海市第一人民医院临床研究创新团队项目(CTCCR-2018C01);2020年度松江区科技攻关项目(20SJKJGG373)。

摘　　要：在最新颁布的《国务院办公厅关于推进养老服务发展的意见》中,中央再次强调解决养老问题。《“十三五”国家老龄事业发展和养老体系建设规划》支持“互联网+养老”建设工程,鼓励充分利用互联网等新技术开发智慧养老平台。通过综述国内外养老服务模式的发展现状,提出“互联网+”在养老机构的服务模式,以其为提升养老机构的医疗服务质量水平,推动养老事业发展提供参考。In the latest“Opinions of the General Office of the State Council on Promoting the Development of Elderly Care Services”,the central government once again emphasized solving the issue of elderly care.The“Thirteenth Five-Year”National Plan for the Development of Elderly Care and Elderly Care System Construction supports the“Internet+Elderly Care”construction project and encourages the full use of new technologies,such as the Internet,to develop smart elderly care platforms.This paper described the development status of elderly care service models at home and abroad,and proposed the“Internet+”service model in elderly care institutions.Thus,it provides reference for improving the quality of medical services in elderly care institutions and promoting the development of elderly care.

关 键 词：互联网+ 养老机构 服务模式 

分 类 号：R197.32[医药卫生—卫生事业管理]