基于行为事件访谈法的优秀一线卫生监督员胜任力要素研究——以浦东新区为例  

Study on competency factors of excellent frontline health supervisors based on BEI-taking Pudong New Area as an example

作　　者：刘艳 周春红 陈晓玲 Liu Yan;Zhou Chunhong;Chen Xiaoling(Office of the Associate Director,Shanghai Pudong New Area Health Supervision Institute Commission,Shanghai 200135,China;不详)

机构地区：[1]上海市浦东新区卫生健康委员会监督所副所长室,200135 [2]上海市浦东新区卫生健康委员会监督所党政办公室,200135 [3]上海市浦东新区卫生健康委员会监督所原所长室,200135

出　　处：《山西医药杂志》2022年第2期123-127,共5页Shanxi Medical Journal

基　　金：上海市浦东新区卫生系统学科带头人培养计划(PWRd2018-19);上海市浦东新区卫生系统优秀青年医学人才培养计划(PWRq2020-64);上海市卫生和计划生育委员会科研课题(20174Y0093)。

摘　　要：目的提取优秀一线卫生监督人员岗位胜任力要素,为提升浦东新区一线卫生监督员综合素质和执法水平提供参考。方法2020年5月至9月,运用关键行为事件访谈法对上海市浦东新区卫生健康委员会监督所7名从事一线监督执法工作的卫生监督员进行访谈,比较不同绩效水平的一线监督执法人员胜任特征差异,结合专家咨询结果,提取出优秀一线卫生监督员鉴别性胜任力要素。结果共提取出6项优秀一线卫生监督员鉴别性胜任力要素:调查取证能力、现场把控能力、法制意识、职业热爱、沟通协调能力、团队合作能力,两位编码者Cohen's kappa系数基本超过0.6,具有较高一致性。结论运用关键行为事件访谈法提取的优秀一线卫生监督员鉴别性胜任力要素是科学、合理的,可用于浦东新区一线卫生监督人才的培养与选拔。Objective To extract the competency factors of excellent front-line health supervisors,and to improve the comprehensive quality and law enforcement level of front-line health supervisors in Pudong New Area.Methods From May to September in 2020,seven health supervisors engaged in front-line supervision and law enforcement work in the Supervision Institute of Pudong New Area Health Committee were interviewed by using the method of critical behavior event interview.The competency differences of front-line supervision and law enforcement personnel with different performance levels were compared.Combined with the results of expert consultation,the iden-tification competency elements of excellent front-line health supervisors were extracted.Results A total of 6 competency elements were extracted:investigation and evidence collection ability,on-site control ability,legal awareness,professional love,communication and coordination ability,team cooperation ability.Cohen's kappa coefficient of the two coders was more than 0.6,which had high consistency.Conclusion The key behavior event interview method is scientific and reasonable,which can be used for the training and selection of front-line health supervisors in Pudong New Area.

关 键 词：公共卫生 胜任力 行为事件访谈 优秀卫生监督员 

分 类 号：R197.1[医药卫生—卫生事业管理]