跨文化医患沟通的影响因素与能力提升途径  

Influencing Factors of Cross-cultural Communication between Medical Professionals and Patients and Ways to Improve Competence

作　　者：韩叶 路璐 吴昊 许晶 HAN Ye;LU Lu;WU Hao;XU Jing(International Exchange Center for Military Medicine,Naval Medical University,Shanghai 200433,China;Department of Nephrology,the Second Affiliated Hospital of Naval Medical University,Shanghai Changzheng Hospital,Shanghai 200003,China)

机构地区：[1]海军军医大学国际军事医学交流中心,上海200433 [2]海军军医大学第二附属医院长征医院肾内科,上海200003

出　　处：《中国医学伦理学》2022年第2期206-210,共5页Chinese Medical Ethics

基　　金：上海市高等教育学会2021年度规划研究课题“基于Moodle的‘医学跨文化交际平台’的设计与应用研究”(Y2-23)。

摘　　要：构建人类卫生健康共同体,深入了解跨文化医患沟通影响因素必不可少。不同健康信仰、文化价值观和沟通中介影响跨文化医患沟通,进而影响就医满意度和治疗依从性。医学教育应采用建构主义学习理念、提倡保持谦逊的文化态度、纳入更多的患者视角以及采用跨文化教学模式来提升医学生和医护人员跨文化医患沟通能力,进而建立相互信任、相互理解的医患关系。In order to build a global community of health for all,it is necessary to deeply understand the influencing factors of cross-cultural communication between medical professionals and patients.Factors such as different health beliefs,cultural values and communication mediators influence cross-cultural communication between medical professionals and patients,and then affect the medical satisfaction and treatment compliance.Medical education should adopt the learning concept of constructivism,advocate maintaining a humble cultural attitude,incorporate more patient perspectives and adopt cross-cultural teaching mode to improve the cross-cultural communication competence of medical students and medical staff,so as to establish a relationship based on communication and understanding.

关 键 词：跨文化沟通 建构主义学习理念 文化谦逊 患者视角 跨文化教学模式 

分 类 号：R197.32[医药卫生—卫生事业管理]