用户参与式图书馆“双创”服务模式研究  

Research on the Service Mode of "Innovation and Entrepreneurship" of Library Based on User Participation

作　　者：刘巧英[1] Liu Qiaoying

机构地区：[1]中原工学院图书馆,河南郑州450007

出　　处：《图书馆工作与研究》2022年第2期15-21,共7页Library Work and Study

基　　金：国家社科基金项目“图书馆服务‘双创’的模式设计及绩效评估研究”(项目编号:17BTQ034)研究成果之一。

摘　　要：用户参与对图书馆"双创"服务具有积极影响。用户参与式图书馆"双创"服务可以是以用户为链接点的知识转移服务模式、以实现用户价值为目的的价值共创服务模式、以用户互动为主导的社群服务模式、以用户为中心的多场景融合服务模式。在用户参与过程中,图书馆应重视用户生态建设,完善用户参与途径,提供用户参与技术支持,提升用户参与协同能力,制定用户参与激励机制。User participation has a positive impact on the "innovation and entrepreneurship" service in library. The "innovation and entrepreneurship" service of library based on user participation can be the knowledge transfer service mode with the user as the link point, the value co-creation service mode with the purpose of realizing the user value, the community service mode with the user interaction as the leading, and the multiscene fusion service mode with the user as the center. In the process of user participation, library should pay attention to the construction of user ecology, improve the way of user participation, provide technical support for user participation, enhance the collaborative ability of user participation, and formulate incentive mechanism for user participation.

关 键 词：用户参与 图书馆服务 双创 

分 类 号：G252[文化科学—图书馆学]