供电企业客户沟通内容及沟通渠道创新分析  

Customer Communication Content and Communication Channel Innovation Analysis of Power Supply Enterprises

作　　者：丘雪媚 李树榕 荣婕 QIU Xuemei;LI Shurong;RONG Jie(Guangdong Power Grid Co.,Ltd.Huizhou Huicheng Power Supply Bureau,Huizhou Guangdong 516000)

机构地区：[1]广东电网有限责任公司惠州惠城供电局,广东惠州516000

出　　处：《中国科技纵横》2022年第4期106-108,共3页China Science & Technology Overview

摘　　要：供电企业是围绕客户的用电情况而发展的企业。本文将通过阐述供电企业与客户沟通的重要性、分析二者沟通的内容、创新4种沟通渠道,帮助企业实现与群众的有效沟通,创造企业效益。Power supply companies are companies that develop around customers1 power consumption.To this end,this article will help companies achieve effective communication with the masses and create corporate benefits by explaining the importance of communication between power supply companies and customers;analyzing the content of the two communication,and innovating four communication channels.

关 键 词：供电企业 企业与客户沟通内容 企业与客户沟通渠道 

分 类 号：F27[经济管理—企业管理]