服务型企业职业教育培训场景化体系建设——以H公司为例  

Construction of Scenario-based System of Vocational Education and Training in Service Enterprises——Taking H Company as an Example

作　　者：李政 Li Zheng(Haier Smart Home Co.,Ltd.,Qingdao 266000,China)

机构地区：[1]海尔智家智慧客服平台培训与发展部,山东青岛266000

出　　处：《天津职业大学学报》2022年第1期87-91,共5页Journal of Tianjin Vocational Institute

摘　　要：场景化职业教育培训是企业职业教育中关于知识解决方案的有效培训方式。场景化培训聚焦对员工赋能和用户增值两方面,将员工场景学习需求和用户场景体验需求作为职业教育培训开发的双导向,形成了向“向用户学习”的价值取向。以H公司的场景化培训为例,论证了场景化培训的理念、体制机制。Scenario-based vocational education and training is an effective training method of knowledge solution in enterprise vocational education. It focuses on empowering employees and adding value to users and takes employee scenario learning needs and user scenario experience needs as the dual guidance of vocational education and training development, forming a value orientation of "learning from users". Taking the scenario-based training in H company as an example, the paper demonstrates the concept, system and mechanism of scenario-based training.

关 键 词：企业职业教育 场景化培训 学习发展 质培一体化 

分 类 号：G726[文化科学—成人教育学]