常规管理与仿生管理理论在儿科呼吸内科管理中的应用  

Application of Routine Management and Bionic Management Theory in Pediatric Respiratory Medicine Management

作　　者：张霞[1] ZHANG Xia(Medical Department,Maternal and Child Health Hospital,Tai'an,Shandong Province,271000 China)

机构地区：[1]山东省泰安市妇幼保健院医务科,山东泰安271000

出　　处：《中国卫生产业》2021年第36期106-109,共4页China Health Industry

摘　　要：目的评估儿科呼吸内科管理中采用常规管理与仿生管理理论的应用效果。方法纳入2020年7月—2021年7月该院儿科呼吸内科护理人员62名,根据随机数表法进行分组,每组31名。对照组给予常规管理,观察组采用仿生管理理论,将两组儿科呼吸内科的管理效果进行对比。结果观察组护理不良事件(包含用药错误、静脉渗漏、摔伤、坠床)发生率(0.00%)低于对照组,差异有统计学意义(P<0.05)。观察组护理满意度(96.77%)高于对照组,差异有统计学意义(P<0.05)。观察组科室管理质量评分高于对照组,包含专业技术(95.46±2.15)分、管理流程(96.15±2.08)分、环境管理(97.12±0.52)分、药物服务(96.79±2.80)分、工作质量(97.85±1.56)分和工作效率评分(98.08±1.11)分均高于对照组,差异有统计学意义(P<0.05)。结论儿科呼吸内科管理中采用仿生管理理论的效果优于常规管理,可以降低护理不良事件概率,改善护理满意度,提升科室管理质量。Objective To evaluate the application effect of conventional management and bionic management theory in the management of pediatric respiratory medicine.Methods From July 2020 to July 2021,62 nurses in the pediatric respiratory medicine department of the hospital were included,and they were divided into groups according to the random number table method,with 31 in each group.The control group was given routine management,and the observation group was given the theory of bionic management,and the management effects of the two groups of pediatric respiratory medicine were compared.Results The incidence of nursing adverse events(including medication errors,venous leakage,falls,and falling from bed)in the observation group(0.00%)was lower than that in the control group,the difference was statistically significant(P<0.05).The nursing satisfaction of the observation group(96.77%)was higher than that of the control group,the difference was statistically significant(P<0.05).The management quality score of the observation group was higher than that of the control group,including professional technology(95.46±2.15)points,management process(96.15±2.08)points,environmental management(97.12±0.52)points,drug service(96.79±2.80)points,and work quality(97.85±1.56)points and work efficiency(98.08±1.11)points were higher than those of the control group,the difference was statistically significant(P<0.05).Conclusion The effect of bionic management theory in the management of pediatric respiratory medicine is better than that of conventional management,which can reduce the probability of adverse nursing events,improve nursing satisfaction,and improve the quality of department management.

关 键 词：儿科 呼吸内科 常规管理 仿生管理理论 管理质量 满意度 

分 类 号：R19[医药卫生—卫生事业管理]