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作 者:朱宏淼 闫辛 Zhu Hongmiao;Yan Xin(Institute of Artificial Intelligence and Change Management,School of Management,Shanghai University of International Business and Economics,Shanghai 201620,China;School of Statistics and Information,Shanghai University of International Business and Economics,Shanghai 201620,China)
机构地区:[1]上海对外经贸大学工商管理学院人工智能与变革管理研究院,上海201620 [2]上海对外经贸大学统计与信息学院,上海201620
出 处:《系统工程学报》2022年第4期433-447,共15页Journal of Systems Engineering
基 金:国家自然科学基金资助项目(72101143,71901140);教育部人文社会科学青年基金资助项目(18YJC630220).
摘 要:为了通过正式的师徒制传承与非正式接触两种途径有效促进员工隐性知识的传播,建立以上两种途径构成的双重网络中考虑自我损耗机制的隐性知识传播模型.对模型进行动力学分析,得出隐性知识在双重网络中持续传播的阈值条件,并利用实际的网络结构数据对模型进行仿真实验.实验结果表明,员工在单位时间内通过正式或非正式一种途径沟通的次数过多,容易引起自我损耗,导致其通过另一途径传播隐性知识的效率降低;当组织人际信任程度较高时,适度增大员工在单位时间内通过正式与非正式两种途径沟通的总次数,可使传播效率达到最大.This paper proposes a tacit knowledge transmission model with consideration of ego depletion mechanism in dual networks composed of two channels of knowledge transmission:formal mentorship and informal contact among employees.The threshold conditions of persistent transmission for tacit knowledge in the dual networks and each single-layer network are obtained through a dynamic analysis of the model.The results show that excessive communication among employees by using either channel can easily cause ego depletion and reduce the transmission efficiency of their tacit knowledge in the other channel.When the degree of interpersonal trust is high in an organization,the transmission efficiency can be maximized by increasing the total times of communication in a unit time for employees by both formal and informal channels.
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