知识搜寻、知识吸收与服务创新:大数据能力的调节效应  

Knowledge Search,Knowledge Absorption and Service Innovation:The Moderating Effect of Big Data Capability

作　　者：简兆权[1] 戴炳钦 卢荷芳[1] 刘念 胡品平 Jian Zhaoquan;Dai Bingqin;Lu Hefang;Liu Nian;Hu Pinping(School of Business Administration,South China University of Technology,Guangzhou 510640,China;School of Finance and Business,Minxi Vocational and Technical College,Longyan 364021,China;School of Management,Wuhan Polytechnic University,Wuhan 430048,China;Guangdong Institute of Science and Technology Information,Guangzhou 510033,China)

机构地区：[1]华南理工大学工商管理学院,广东广州510640 [2]福建省龙岩市闽西职业技术学院财经商贸学院,福建龙岩364021 [3]武汉轻工大学管理学院,湖北武汉430048 [4]广东省科学技术情报研究所,广东广州510033

出　　处：《科技管理研究》2022年第17期158-165,共8页Science and Technology Management Research

基　　金：广东省自然科学基金项目“知识搜寻、知识流动对服务创新的影响:大数据能力的调节效果”,(2019A1515011526);福建省社会科学基金项目“数字经济驱动农产品企业资源整合与商业模式创新研究”(FJ2021B156);国家自然科学基金面上项目“外部组织整合、知识获取对新服务开发绩效的影响:关系质量和吸收能力的调节作用”(71672061)。

摘　　要：基于创新扩散理论,以知识吸收为中介变量、大数据能力为调节变量,对来自213家企业的问卷数据进行分析检验,并构建知识搜寻对服务创新的作用模型。研究结果表明,知识搜寻对服务创新有显著正向影响;知识吸收在知识搜寻和服务创新之间起完全中介作用;大数据能力对知识搜寻和知识吸收之间的关系具有正向调节作用;大数据能力能调节知识吸收在知识搜寻和服务创新之间的中介作用,即大数据能力越高,知识搜寻通过知识吸收对服务创新的间接关系越强。Based on the theory of innovation diffusion,with knowledge absorption as an intermediary variable and big data capability as a moderator variable,the questionnaire data from 213 enterprises were analyzed and tested,and a model of the effect of knowledge search on service innovation was constructed.The research results show that:knowledge search has a significant positive impact on service innovation;knowledge absorption plays a complete mediating role between knowledge search and service innovation;big data capabilities have a positive moderating effect on the relationship between knowledge search and knowledge absorption;data capability can regulate the mediating role of knowledge absorption between knowledge search and service innovation,that is,the higher the big data capability,the stronger the indirect relationship between knowledge search and service innovation through knowledge absorption.

关 键 词：知识搜寻 知识吸收 大数据能力 服务创新 

分 类 号：F272.1[经济管理—企业管理] F273.1[经济管理—国民经济] F224[文化科学] G301