不同差错氛围激发团队突破性创造力的机理研究:社会信息处理视角  

The Influencing Mechanism between Different Error Climates and Team Radical Creativity:A Social Information Processing Perspective

作　　者：耿紫珍 周怡欣[2] 单春霞 丁琳[2] Geng Zizhen;Zhou Yixin;Shan Chunxia;Ding Lin(Institute of Humanities and Social Science,Xi'an International Studies University,Xi'an 710128;Business School,Xi'an International Studies University,Xi'an 710128)

机构地区：[1]西安外国语大学人文社会科学研究中心,西安710128 [2]西安外国语大学商学院,西安710128

出　　处：《管理评论》2022年第9期221-231,284,共12页Management Review

基　　金：国家自然科学基金面上项目(71972155);教育部人文社会科学研究青年基金项目(20XJC630001);陕西省创新人才推进计划一一青年科技新星项目(2019KJXX-056)。

摘　　要：为了揭示不同差错氛围影响团队突破性创造力的内部机理,首先基于社会信息处理理论分析团队突破性创造力形成要素和路径,提出差错管理氛围和差错反感氛围通过影响团队心理、认知和社会互动三方面关键要素(简称三要素)作用于团队突破性创造力的理论框架,然后考察差错管理氛围和差错反感氛围对团队突破性创造力的直接效应,以及通过三要素,即团队心理安全感、团队认知柔性和团队建设性辩论作用于团队突破性创造力的平行中介效应,构建不同差错氛围影响团队突破性创造力的“心理-认知-社会”机理模型。采用层次回归、Bootstrap检验和瞬时中介检验等分析方法针对119个创新团队的配对问卷调研数据进行实证检验,研究结果表明:(1)团队心理安全感、团队认知柔性和团队建设性辩论均正向影响团队突破性创造力;(2)差错管理氛围正向影响而差错反感氛围负向影响团队突破性创造力;(3)差错管理氛围正向影响团队心理安全感、团队认知柔性和团队建设性辩论,而差错反感氛围倒U型影响团队建设性辩论和负向影响团队心理安全感;(4)团队心理安全感、团队认知柔性和团队建设性辩论中介了差错管理氛围对团队突破性创造力的影响,团队建设性辩论和团队心理安全感中介了差错反感氛围对团队突破性创造力的影响。研究通过聚焦于团队突破性想法产生源头阐明了不同差错氛围在突破性创新理论和实践发展中的重要作用。In order to reveal the mechanism of how different error climates influence team radical creativity,firstly,on the basis of social information processing theory,this paper analyzes the formation factors and paths of team radical creativity,and proposes the theoretical framework about the effects of error management climate and error aversion climate on team radical creativity through psychological,cognitive and,social elements.Then the influence of two error climates on team radical creativity and three key elements,namely team psychological safety,team cognitive flexibility and team constructive controversy,as well as the parallel mediating roles of the above elements in transmitting the above influence to team radical creativity are analyzed.A model of the“psychological-cognitive-social”mechanisms between different error climates and team radical creativity is constructed.Through the hierarchical regression,Bootstrap analysis and the analysis of instantaneous mediation effect on the basis of data of 119 innovative teams,this paper reaches the following conclusions:(1)The psychological,cognitive and social factors in team radical creation,i.e.,team psychological safety,team cognitive flexibility and team constructive controversy have positive effects on team radical creativity;(2)Error management climate exerts a positive effect while error aversion climate has a negative influence on team radical creativity;(3)Error management climate has positive effects on team psychological safety,team cognitive flexibility and team constructive controversy while error aversion climate has a negative effect on team psychological safety and an inverted U-shaped effect on team constructive controversy;(4)Team psychological safety,team cognitive flexibility and team constructive controversy mediate the effect of error management climate on team radical creativity while team psychological safety and team constructive controversy mediate the effect of error aversion climate on team radical creativity.By focusing on the source

关 键 词：突破性创造力 差错氛围 社会信息处理 多中介模型 瞬时中介检验 

分 类 号：F272.92[经济管理—企业管理]