缺陷报告质量研究综述  

Survey of Research on Bug Report Quality

作　　者：邹卫琴 张静宣 张霄炜 陈林[2] 玄跻峰[3] ZOU Wei-Qin;ZHANG Jing-Xuan;ZHANG Xiao-Wei;CHEN Lin;XUAN Ji-Feng(College of Computer Science and Technology,Nanjing University of Aeronautics and Astronautics,Nanjing 211106,China;School of Computer Science and Technology,Nanjing University,Nanjing 210023,China;School of Computer Science,Wuhan University,Wuhan 430072,China)

机构地区：[1]南京航空航天大学计算机科学与技术学院,江苏南京211106 [2]南京大学计算机科学与技术学院,江苏南京210023 [3]武汉大学计算机学院,湖北武汉430072

出　　处：《软件学报》2023年第1期171-196,共26页Journal of Software

基　　金：国家自然科学基金(62002161,61902181,61872177,61872273);CCF-腾讯犀牛鸟基金(RAGR20200106);中国博士后科学基金(2020M671489)。

摘　　要：在软件开发和维护过程中,缺陷修复人员通常根据由终端用户或者开发/测试者提交的缺陷报告来定位和修复缺陷.因此,缺陷报告本身的质量对修复人员能否快速准确定位并修复缺陷具有重要的作用.围绕缺陷报告质量的刻画及改进,研究人员开展了大量的研究工作,但尚未进行系统性的归纳.旨在对这些工作进行系统性地梳理,展示该领域的研究现状并为未来的研究方向提供参考意见.首先,总结了已有缺陷报告存在的质量问题,如关键信息缺失、信息错误等;接着,总结了对缺陷报告质量进行自动化建模的技术;然后,描述了一系列对缺陷报告质量进行改进的方法;最后,对未来研究可能面临的挑战和机遇进行了展望.During the software development and maintenance process,bug fixers usually refer to bug reports submitted by end-users or developers/testers to locate and fix a bug.In this sense,the quality of the bug report largely determines whether the bug fixer could quickly and precisely locate the bug and further fix it.Researchers have done much work on characterizing,modeling,and improving the quality of bug reports.This study offers a systematic survey on existing work on bug report quality,with an attempt to understand the current state of research on this area as well as to open new avenues for future research work.Firstly,quality problems of bug reports reported by existing studies are summarized into a list,such as the missing of key information and errors in information items.Then,a series of work on automatically modeling bug report quality are presented.After that,those approaches are introduced that aim to improve bug report quality.Finally,the challenges and potential opportunities for research on bug report quality are discussed.

关 键 词：软件质量保障 缺陷定位与修复 缺陷报告质量 质量建模和改进 

分 类 号：TP311[自动化与计算机技术—计算机软件与理论]