双元激励偏好与公务员工作绩效:繁文缛节感知的抑制效应  

An Empirical Study on Dual Motivational Preference and Job Performance:The Inhibiting Effect of Civil Servants’Red Tape Perceptions

作　　者：郭金元 陈志霞[2] GUO Jinyuan;CHEN Zhixia

机构地区：[1]成都市政务服务管理和网络理政办公室 [2]华中科技大学公共管理学院

出　　处：《公共管理与政策评论》2023年第1期46-63,共18页Public Administration and Policy Review

基　　金：湖北省社科基金重点项目“超大城市现代化治理路径研究”(HBSK2022ZK725-1)。

摘　　要：提高激励机制有效性,激发公务员工作积极性和提升工作绩效是学者与实践管理者共同关注的重要议题。基于自我决定理论和工作要求-资源模型探讨双元激励偏好对公务员工作绩效的影响,以及工作满意度的中介作用和繁文缛节感知的调节作用。通过对341套领导-下属两阶段配对数据实证分析,结果发现:双元激励偏好对公务员工作绩效具有正向预测作用,其中内在激励偏好的增益效应显著高于外在激励偏好;工作满意度在内在激励偏好、外在激励偏好与工作绩效之间起中介作用;繁文缛节感知负向调节内在激励偏好、外在激励偏好与工作满意度及工作绩效之间的关系。研究结论为深化公务员激励机制的相关理论研究以及提高激励制度有效性的管理实践提供了有益启示。Exploring the mechanism of motivational preference affecting the performance of civil servants is of great significance to improve the incentive system of civil servants’performance.From the perspective of self-determination theory and job demand-resource model,the matched sample was used to collect research data from 341 subordinates and 58 direct leaders,and the structural data and regression analysis were performed on the obtained matching data.The results show that the incentive preferences of service personnel have a significant positive impact on their job performance,in which the influence of intrinsic motivational preference is higher than the extrinsic motivational preference.Job satisfaction plays a mediating role between intrinsic motivational preferences and extrinsic motivational preference and job performance.Civil servants’perceptions of red tape negatively moderate the relationship between intrinsic motivational preferences,extrinsic motivational preference and job satisfaction and motivational preferences and job performance.Based on the conclusions of the study,this study proposes some countermeasures and suggestions to improve civil servants’performance.

关 键 词：内在激励偏好 外在激励偏好 工作绩效 工作满意度 繁文缛节感知 

分 类 号：D630.3[政治法律—政治学]