环境不确定情境下组织韧性影响路径、作用机制与应对策略研究  

The Influence Path,Action Mechanism and Coping Solution of Organizational Resilience under Uncertain Environment

作　　者：张公一[1] 张畅[1] 刘思雯 Zhang Gongyi;Zhang Chang;Liu Siwen(School of Management,Jilin University,Changchun 130022,China)

机构地区：[1]吉林大学管理学院,吉林长春130022

出　　处：《科技进步与对策》2023年第2期20-29,共10页Science & Technology Progress and Policy

基　　金：国家自然科学基金项目(72172052);吉林大学研究生创新研究计划项目(101832020CX061)。

摘　　要：韧性作为探究组织—环境互动机理的方法,有助于企业在逆境中化危为机、借机成势。基于过程视角,打开环境不确定情境下组织韧性响应的“黑箱”,构建“暴露期(激活韧性)—发展期(调动韧性)—恢复期(发挥韧性)”研究框架。研究发现:环境作为企业的信息源和资源池,不确定性通过信息认知和资源依赖两条路径影响组织韧性;为应对环境不确定性,组织韧性通过探测机制和缓冲机制降低信息模糊,进而突破资源瓶颈。因此,应综合判断企业外部环境状况和组织自身禀赋,选择适应、更新和突破3种组织韧性应对策略。Enterprises have to respond fast to environmental changes and uncertainties, generate strategic choices accordingly and effectively implement strategies faster than competitors, so as to obtain sustainable competitive advantage. This is precisely the essence of resilience. As a method to explore the mechanism of organization-environment interaction, organizational resilience helps enterprises to turn risks into opportunities and take advantage of opportunities against environmental uncertainties. Existing researches provide relatively clear answers to the two key questions of "how to build a resilient organization" and "why to build a resilient organization". However, there is a lack of in-depth and systematic understanding of the link between antecedents and consequences, and thus the black box of the interaction mechanism between enterprises and the environment in uncertain situations waits for further exploration. In response to the above problems, this paper is devoted to studying the process mechanism of organizational resilience in the context of environmental uncertainty from the process perspective, and constructs a research framework of exposure period: activate resilience—development period: mobilize resilience—recovery period: exert resilience. This research framework starts from identifying the impact of environmental uncertainty. Then it explores the dual-action mechanism of organizational resilience, and finally explains the differences of resilient coping strategies. First of all, the environment is the information source and resource pool of enterprises. When the first sign of uncertainty appear, environmental uncertainty can affect organizational resilience along the two paths of information cognition and resource dependence in the uncertainty exposure period. The former is information-centric, and incomplete, untimely and unclear information will affect the enterprise’s acquisition of key information, which in turn affects the comprehensiveness, speed and effectiveness of the enterprise’

关 键 词：环境不确定性 组织韧性 信息认知 资源依赖 

分 类 号：C936[经济管理—管理学]