数字技术协调行政组织何以可能?——论技术性协同治理的效用及其限度  

How Digital Technologies Coordinate Bureaucratic Organizations?——On the Utility and Negative Function of Technical Collaborative Governance

作　　者：卢志朋 陈剩勇[2] LU Zhi-Peng;CHEN Sheng-Yong

机构地区：[1]浙江大学公共管理学院 [2]浙江大学地方政府与社会治理研究中心,浙江杭州310058

出　　处：《党政研究》2023年第2期114-122,128,共10页Studies on Party and Government

基　　金：国家社科基金项目“数字形式主义的生成与治理体制机制研究”(21BZZ105)。

摘　　要：作为一种有效的治理工具,数字技术具有协调多部门多行为主体开展集体行动的天然优势,已成为地方政府创新社会治理的策略性选择。各个地区充分运用数字技术,通过创新“网络+网格”“线上+线下”“技术+制度”等方式,实现了政府与社会、政府横向部门间以及纵向层级间的技术性协同,在解决公共服务效率低下、社会治理碎片化、提升社会治理的精细化水平、增强基层政府资源整合能力等方面发挥了重要作用。然而,数字技术与行政组织两者的关系并非总是相得益彰的,而是存在内在的张力。技术性协同治理将数字技术吸纳到科层体制之中,仍然面临着脱嵌化治理与行政化程度的提高、技术赋权的非均衡性与选择性分流、部门惯性锁定与官僚惰性等限度。因此,需要进一步超越技术性协同治理的缺陷,优化技术性协同治理体系,实现数字技术与行政组织的协调。As an effective governance tool,digital technology has the natural advantage of coordinating multi-sector and multi-actors to carry out collective actions,and has become a strategic choice for local governments to innovate social governance.Various regions make full use of digital technology,and achieve technical coordination between government and society,horizontal government departments and vertical levels through innovations such as“network+grid”,“online+offline”,“technology+system”,etc.It has played an important role in solving the inefficiency of public services,fragmentation of social governance,improving the level of refinement of social governance,and enhancing the ability of grassroots government to integrate resources.However,the relationship between digital technology and bureaucratic organization is not always complementary,but there is an inherent tension.Technological collaborative governance absorbs digital technology into the bureaucratic system,but there are still improvements in disembedded governance and administrativeization,unbalanced and selective diversion of technological empowerment,departmental inertia lock and bureaucratic inertia.Therefore,it is necessary to go beyond the defects of technical collaborative governance,optimize the technical collaborative governance system,and realize the coordination between digital technology and bureaucratic organization.

关 键 词：数字技术 官僚组织 技术性协同治理 协调机制 

分 类 号：D63-39[政治法律—政治学]