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作 者:李春发[1] 米新新 郝琳娜[2] 周驰[1] LI Chunfa;MI Xinxin;HAO Linna;ZHOU Chi(School of Management,Tianjin University of Technology,Tianjin 300384,China;School of Business,University of Liaocheng,Liaocheng 252000,Shandong,China)
机构地区:[1]天津理工大学管理学院,天津300384 [2]聊城大学商学院,山东聊城252000
出 处:《系统管理学报》2023年第2期248-259,共12页Journal of Systems & Management
基 金:国家自然科学基金资助项目(71902077);教育部人文社会科学研究项目(19YJC630049)。
摘 要:科学合理的服务定价策略是数字音乐平台提升用户黏性和盈利水平的关键。针对数字音乐平台的免费、单阶段、连续阶段服务特点以及策略型、短视型消费者的行为特征,构建基础模式和混合模式下的两阶段博弈模型,对比分析平台的最优定价、利润水平和市场需求量,揭示平台服务水平、消费者支付意愿和策略型消费者所占比例的影响规律。研究表明:相对于基础模式,采用混合模式可以提高数字音乐平台利润水平;平台单阶段会员服务应采取撇脂定价策略,会员服务价格随消费者支付意愿的提高而提高;若提供较高水平的免费服务,平台降低会员价格并不能保证需求和利润的提升。随着策略型消费者占比提高,平台应降低连续阶段会员服务价格以提升盈利水平。Effective service pricing strategy is important for the digital music platform to improve users’stickiness and profitability.According to the characteristics of the free,single-stage,and successive-stage membership service of the digital music platform and the myopic and strategic behavior of consumers,a two-stage game model in the basic mode and the mixed mode is established,which reveals the influence of the service of the platform,the willingness of consumers to pay,and the proportion of strategic consumers by comparing and analyzing the optimal platform pricing,profit,and consumer demand.The results show that compared with the basic mode,the mixed mode can improve the profit of the platform.The skimming pricing strategy should be adopted in the single-stage membership service.The membership service fee increases with the willingness of consumers to pay.If a higher level of free service is provided,the platform cannot guarantee the increase in the demand and profit by reducing the membership service fee.With the increase of the proportion of strategic consumers,the platform should improve the profit by reducing the price of successive-stage membership service.
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