基于互联网招聘信息挖掘的养老护理员岗位胜任力分析  

Analysis of job competencies of aged care workers based on Internet recruitment information mining

作　　者：达朝锦 黄延锦[2,3] 卢玉彬 苗晓琦 吉珍颖 袁长蓉 Da Chaojin;Huang Yanjin;Lu Yubin;Miao Xiaoqi;Ji Zhenying;Yuan Changrong(Department of Nursing,School of Clinical Nursing,Gansu Health Vocational College,Lanzhou 730300,China)

机构地区：[1]甘肃卫生职业学院临床护理学院护理系,甘肃兰州730300 [2]南华大学护理学院 [3]复旦大学护理学院

出　　处：《护理学杂志》2023年第8期58-62,共5页Journal of Nursing Science

基　　金：2021年甘肃省高等学校创新基金项目(2021B-556)。

摘　　要：目的分析养老机构养老护理员岗位胜任力需求,为精准构建护理员培训方案提供参考。方法采用Web Scraper软件抓取全国互联网养老护理员招聘信息,并进行数据清洗,应用NVivo 12 Plus软件对招聘信息中的岗位职责、任职要求等文本资料进行内容分析。结果共采集招聘信息1567条,数据清洗后获得925条有效数据(生活护理岗695条,专业照护岗230条)。两类岗位均析出知识、技能、特质和能力4个一级节点,生活护理岗析出16个二级节点、37个三级节点,最需要具备的知识和技能是日常生活照护、安全防范知识及技能,最需要具备的特质和能力是爱心、耐心、责任心、吃苦耐劳以及沟通表达能力;专业照护岗析出21个二级节点、35个三级节点,最需要具备的知识和技能是疾病相关照护和日常生活照护知识和技能,最需要具备的特质和能力同生活护理岗。结论两类初级养老护理员岗位最需要的是与岗位任务密切相关的知识和技能,其次是吃苦耐劳、沟通表达能力等品质和能力,专业照护岗胜任力要求高于生活护理岗,信息素养将随着智慧照护的发展成为护理员必备素质。Objective To analyze the competency needs of aged care workers in elderly care institutions,so as to providea reference for accurate construction of nursing staff training program.Methods Aged care worker job information were captured from online job boards with Web Scraper software,and the data were cleaned,then content analysis was used to code the information of job qualifications and job responsibilities with the package of NVivo 12 Plus.Results A total of 1567 job information were collected,but 925(695 were life care givers related,230 were integrated medical and support services givers related)were qualified after data cleaning.Four root nodes(knowledge,skills,characteristics and abilities)were extracted by combing and encoding job information.For life care givers,16 second-level nodes and 37 third-level nodes were extracted,the most needed knowledge and skills were basal living nursing and safety precautions,and the most necessary characteristics and abilities were love,patience,responsibility,hard work and communication and expression ability.For integrated medical and support services givers,21 second-level nodes and 35 third-level nodes were concluded,the most needed knowledge and skills were disease related and basal living nursing knowledge and skills,and the most necessary characteristics and abilities were the same as those of life care givers.Conclusion The knowledge and skills closely related to the job tasks are most needed for the two types of primary elderly care workers,followed closely by personality characteristics and quality,such as hard working,communication and expression ability.The competency requirement of integrated medical and support services giversis higher than that of life caregivers,information literacy will become an essential quality for caregivers due to the development of e-health services.

关 键 词：养老护理员 岗位胜任力 生活护理 专业照护 网络招聘 文本挖掘 

分 类 号：R47[医药卫生—护理学] C931.3[医药卫生—临床医学]