中层管理者正式与非正式网络一致性、组织文化与双元创新:在混沌边缘的结构与情境融合  

The consistency of middle managers′formal and informal network,organization culture,and ambidextrous innovation:The combination of structural and contextual factors at the edge of chaos

作　　者：吕鸿江[1] 赵兴华 LV Hongjiang;ZHAO Xinghua(School of Economics and Management,Southeast University,Nanjing 211189,China)

机构地区：[1]东南大学经济管理学院,江苏南京211189

出　　处：《管理工程学报》2023年第3期1-15,共15页Journal of Industrial Engineering and Engineering Management

基　　金：国家自然科学基金资助项目(71872041、71472036);江苏省社科基金重大项目(22ZDA002)。

摘　　要：如何推动中层管理者从“创新阻碍者”向“双元创新者”转变是目前企业组织结构变革的重要任务。本文基于复杂系统理论,引入“中层管理者正式与非正式网络一致性”概念,将中层管理者所处网络的结构属性与情境因素融合构建了跨层调节模型,旨在探讨中层管理者双元创新形成的前因和边界条件。以50家企业的84个部门中180名中层管理者、47名高层管理者和778名员工为对象,研究发现,中层管理者与上下级的社交关系(正式与非正式网络一致性)对其双元创新存在先增加后减少的倒U型关系,组织双元文化能强化这种倒U型影响;当组织倡导集体/个人主义文化时,中层管理者与上下级之间的咨询/朋友关系有助于提升中层管理者的利用/探索式创新。本文为中层管理者培育双元创新提供跨学科的新视角和实践指导。Both theory and practice require us to rethink how to promote the transition of middle managers from“innovation obstructers”to“ambidextrous managers”.In the context of innovation-driven development,middle managers participate in many aspects of corporate innovation.However,many previous studies believe that middle managers are“innovation blockers”.In fact,as“communicators”or“executors”,middle managers promote organizational change through interaction with the upper and lower levels.They are the agent and shape innovation.For example,Alibaba emphasizes the importance of middle managers.They call middle managers the waste managers.Good middle managers need the capabilities as following:rapid response,iterative innovation,teamwork,collaboration,win-win,and grasp of the key.Ma Yun puts forward the“three axes”of middle management:understand tactics,lead the team,be a director,and emphasize middle managers′pivotal role and creative ability.In particular,middle managers need to allocate and mobilize resources between superiors and subordinates to integrate and coordinate exploitative and exploratory innovation.On the one hand,they need to implement the innovation strategy from the senior management and supervise subordinates′work.Constant knowledge learning,acquisition,and sharing behaviors can promote exploitative innovation.On the other hand,they propose innovative solutions from a middle-level perspective to inspire high-level global innovation and identify creative ideas emerging from subordinates,promoting exploratory innovation.Middle managers should be ambidextrous managers.Therefore,this paper aims to analyze and explorethe antecedents of middle managers′ambidexterity.The middle manager is in the network structure formed by the department members.In the formal work network,he/she is a crucial node connecting the upper and lower level and acts as the“gatekeeper”for the horizontal association of the department.At the same time,his/her informal social networks have the most extensi

关 键 词：中层管理者 正式与非正式网络一致性 管理者双元创新 组织集体/个人主义文化 组织双元文化 

分 类 号：F270.7[经济管理—企业管理]