心理契约视角下不合规任务对员工离职倾向的影响机制研究  

Research on the Influence Mechanism of Illegitimate Tasks on Turnover Intention of Employees from the Perspective of Psychological Contract

作　　者：李朋波[1] 高静[1] 黄子欣 王润娜 LI Pengbo;GAO Jing;HUANG Zixin;WANG Runna(Beijing International Studies University,Beijing,China;Beijing Institute of Fashion Technology,Beijing,China)

机构地区：[1]北京第二外国语学院旅游科学学院 [2]北京服装学院商学院

出　　处：《管理学报》2023年第5期705-714,共10页Chinese Journal of Management

基　　金：教育部人文社会科学研究青年基金资助项目(21YJC630065);北京市属高校优秀青年人才培育计划资助项目(BPHR202203141)。

摘　　要：基于社会交换理论并以心理契约为视角,通过对330名一线员工的调查数据进行分析和检验,探究了不合规任务对员工离职倾向的影响机制,并考察了心理契约违背的中介作用以及公正敏感性、威权领导的调节作用。研究结果表明:不合规任务正向影响员工的离职倾向,心理契约违背在不合规任务和离职倾向之间起到中介作用;公正敏感性和威权领导能够强化不合规任务对员工心理契约违背的影响,并调节心理契约违背在不合规任务和员工离职倾向之间的中介效应,且在相对高公正敏感性、高威权领导的条件下能够强化员工心理契约违背的中介作用。Based on social exchange theory and the perspective of psychological contract,this study discusses the influence mechanism of illegitimate tasks on turnover intention of employees and examines the mediation role of psychological contract violation,as well as the moderation role of justice sensitivity and authoritarian leadership.Through analyzing the questionnaire data from 330 front-line employees,the results show that illegitimate tasks positively affect turnover intention of employees,and psychological contract violation mediates the relationship between illegitimate tasks and turnover intention;Justice sensitivity and authoritarian leadership can strengthen the impact of illegitimate tasks on psychological contract violation,and further moderate the mediating effect of psychological contract violation between illegitimate tasks and turnover intention of employees.On this basis,the mediating effect of psychological contract violation between illegitimate tasks and turnover intention of employees is strengthened even more under the condition of relatively high justice sensitivity and high authoritarian leadership.

关 键 词：社会交换理论 不合规任务 心理契约违背 离职倾向 

分 类 号：C93[经济管理—管理学]