精神心理卫生服务中网络检索来访者的伦理问题  

Ethical Issues of Patient-Targeted Googling in Mental Services

作　　者：胡心悦 邵阳 HU Xinyue;SHAO Yang(Shanghai Mental Health Center,Shanghai Jiao Tong University School of Medicine,Shanghai 200030,China)

机构地区：[1]上海交通大学医学院附属精神卫生中心,上海200030

出　　处：《心理学通讯》2022年第4期280-286,共7页Psychological Communications

基　　金：上海市公共卫生体系建设三年行动计划“优秀人才培养计划”(GWV-10.2-XD27);上海市卫生法学研究会研究项目(2020WF03)。

摘　　要：网络检索来访者(patient targeted googling,PTG)是指卫生专业人员通过搜索引擎、社交平台等网络途径获取来访者相关信息的行为。在精神心理服务领域,专业人员检索来访者的行为因其复杂的伦理问题广受争议:一方面,PTG可能侵犯来访者隐私,破坏治疗界限、影响治疗关系;另一方面,PTG可以帮助评估和筛查来访者,也可以在关键时刻保障来访者安全,增强来访者安全性。因此,进一步研究精神心理服务领域的PTG现象并制定相应伦理标准和决策程序,对规范和管理专业人员的PTG行为至关重要。Patient targeted googling(PTG)is the behavior of obtaining patient-related information through search engines,social platforms,etc.In the field of mental health services,PTG is widely disputed because of its complex ethical issues:on the one hand,PTG may violate patient privacy,undermine treatment boundaries,and affect treatment relationships.On the other hand,PTG can help to evaluate and screen patients,and also,at critical moments,ensure patient safety.Therefore,it is essential to research further on PTG in the field of mental health services and to establish corresponding ethical standards and decision-making procedures for the purpose of regulating and managing the PTG behavior of professionals.

关 键 词：网络检索 来访者 伦理 精神卫生服务 

分 类 号：R-052[医药卫生]