知识管理视角下企业间信任驱动企业数字化转型的路径研究——基于工业互联网平台用户企业的案例  

The Digital Transformation Path of Enterprises Driven by Inter-firm Trust from the Perspective of Knowledge Management:A Case Study of User Enterprises Based on IIoT Platform

作　　者：卢艳秋[1] 宋昶 王向阳[1] 赵彬[1] Lu Yanqiu;Song Chang;Wang Xiangyang;Zhao Bin(School of Business and Management,Jilin University,Changchun 130012,China)

机构地区：[1]吉林大学商学与管理学院,吉林长春130012

出　　处：《科技进步与对策》2023年第18期109-119,共11页Science & Technology Progress and Policy

摘　　要：工业互联网平台已成为促进我国企业数字化水平提升的重要载体。以海尔卡奥斯平台用户企业A为研究对象,通过案例研究,探讨企业间信任通过驱动企业知识交易与复用、提升数字化水平的过程和内在机制。研究表明:①知识交易和复用是工业互联网平台情境下企业知识管理的主要特征;②企业通过构建信任关系,降低交易成本、促进知识交易和复用中的合作互动,从而有助于获取与应用平台模块化数字知识;③知识交易与复用对企业数字化基础和管理能力的同步构建具有推动作用。New platform organizations are becoming the main body of social and economic operation in the digital era.At present,Chinese firms are facing challenges such as weak digital foundation and low innovation efficiency.In order to cope with the increasingly fierce market competition and effectively improve their own level of digitization,more and more firms resort to digital platform system.China is both an industrial and Internet power.The IIoT platform promotes the integration of industry and the Internet and has become an important driving force to improve the innovation efficiency of Chinese industrial firms.There is a serious problem of repeated innovation in industrial enterprises,which reflects the lack of knowledge flow and poor utilization efficiency among industrial enterprises.The essence of IIoT platform is to reconstruct the new knowledge division system of industrial knowledge creation,dissemination and reuse,and promote the rise of knowledge market in the industrial scenario.Among them,a large number of cross-industry and cross-field industrial experience,knowledge and methods will be precipitated on the IIoT platform in the form of industrial APP,industrial components and solutions to realize free embedding with the core modules of the platform.The emergence of the IIoT platform marks the evolution from the product-based industrial division system to the knowledge-based ecological division system.Its value lies in that in the process of traditional industrial innovation,repetitive innovation activities that consume a lot of resources of firms will continue to decrease.Firms can reduce the risk of trial and error in the process of innovation by trading and reusing mature knowledge,so as to realize the rapid leap to a high digital level.The development of China's IIoT platform has achieved certain results,but it still faces many problems.From the perspective of users and firms,it is prominently reflected that they"dare not use and can not use"the platform.The problem of"dare not use”the platform is re

关 键 词：工业互联网平台 企业间信任 知识交易 知识复用 数字化水平 

分 类 号：F272.4[经济管理—企业管理]