基于OKR法的急危重症平台运行效率分析  

Improving the Efficiency of Emergency and Critical Care Platform Based on OKR Mode

作　　者：杜兰芳[1] 李明雪 王旖旆 马莉[1] 马雪倩 葛洪霞[1] 李硕[1] 马青变[1] Du Lanfang;Li Mingxue;Wang Yipei(Peking University Third Hospital,Beijing,100191,China)

机构地区：[1]北京大学第三医院,北京100191

出　　处：《中国医院管理》2023年第12期49-51,共3页Chinese Hospital Management

摘　　要：急危重症资源供不应求的矛盾日益突出,严重影响急危重症患者的医疗质量和医疗安全。如何提升急危重症平台运行效率是亟待解决的问题。自2020年起北京大学第三医院借助目标与关键成果(Objectives and key results,OKR)法管理工具,提升急危重症平台运行效率,实现急危重症接诊量10%~20%年增幅,同时滞留情况明显改善,急危重症抢救成功率显著提高,为大型综合医院提供可借鉴的范式。The shortage of emergency and critical care resources has become increasingly prominent,seriously reducing the quality and safety of care.How to improve the efficiency of the emergency and critical care platform is an urgent problem to be solved.Since 2020,the emergency department of Peking University Third Hospital has achieved an increase of 10%-20%in the annual visits of emergency and critically ill patients,the reduction of the emergency department length of stay and the improvement of survival rate using Objectives and Key Results(OKR)as an advanced management tool.It provides a new paradigm for improving efficiency of emergency department in large general hospitals.

关 键 词：急危重症 急诊科 目标与关键成果法 医院管理 

分 类 号：R197.323.2[医药卫生—卫生事业管理]