门诊抽血护理中采用FMFA管理对护理质量及不安全事件发生的影响  

The influence of FMFA management on nursing quality and unsafe events in outpatient blood drawing nursing

作　　者：余态贤 李秀华[1] Yu Taixian;Li Xiuhua(Guizhou Provincial People's Hospital,Guiyang,Guizhou 550001,China)

机构地区：[1]贵州省人民医院,贵州贵阳550001

出　　处：《首都食品与医药》2023年第24期109-111,共3页Capital Food Medicine

摘　　要：目的探析FMFA管理应用在门诊抽血护理中的价值。方法在2020年4月-2021年4月时段贵州省人民医院门诊抽血患者中选取150例参与研究,依据随机数字表法分成两组,每组各75例。对照组采用常规管理措施,观察组采用FMFA管理措施。比较两组护理质量、不安全事件发生率及采血配合度。结果观察组护理质量评分包括穿刺技术(92.32±3.15)分、等待时间(93.42±3.23)分、安全运送(93.65±3.18)分及健康宣教(93.48±3.65)分高于对照组,组间差异显著(P<0.05),护理前两组焦虑情绪评分比较,无统计学差异(P>0.05),护理后观察组焦虑情绪评分(28.35±3.12)分低于对照组的(35.12±3.21)分,组间差异显著(P<0.05),观察组采血配合度高于对照组,组间差异显著(P<0.05),观察组不安全事件发生率2.67%低于对照组的12.00%,组间差异显著(P<0.05)。结论门诊抽血护理中采用FMFA管理可缓解患者负性情绪,降低患者不安全事件发生率,患者护理质量和采血配合度提升,临床上可借鉴及推广。Objective To explore the value of FMFA management in outpatient blood drawing nursing.Methods From April 2020 to April 2021,150 patients with blood drawing in the outpatient department of our hospital were selected to participate in the study and divided into two groups with 75 cases each according to random number table method.The control group adopted conventional management measures,and the observation group adopted FMFA management measures.The nursing quality,incidence of unsafe events and blood collection compatibility were compared between the two groups.Result The nursing quality scores of the observation group,including puncture technique(92.32±3.15)points,waiting time(93.42±3.23)points,safe transportation(93.65±3.18)points and health education(93.48±3.65)points,were higher than those of the control group,and the difference between groups was significant(P<0.05).There was no significant difference in anxiety score between the two groups before nursing(P>0.05).After nursing,the anxiety score of the observation group(28.35±3.12)points was lower than that of the control group(35.12±3.21)points,and the difference between groups was significant(P<0.05).The blood collection compatibility of the observation group was higher than that of the control group,and the difference between groups was significant(P<0.05).The incidence of unsafe events in the observation group(2.67%)was lower than that in the control group(12.00%),and the difference between groups was significant(P<0.05).Conclusion FMFA management in outpatient blood drawing nursing can alleviate patients'negative emotions,reduce the incidence of patients'unsafe events,improve patient care quality and blood collection cooperation,and can be used for reference and promotion in clinical practice.

关 键 词：门诊 抽血 FMFA管理 负性情绪 不安全事件 

分 类 号：R197.32[医药卫生—卫生事业管理]