中国情境下的包容型领导:维度结构、量表开发与影响效应检验  

Inclusive Leadership in the Chinese Context:Dimension Structure,Scale Development,and Impact Examination

作　　者：鲍萍 廖中举[1] Ping BAO;Zhongju LIAO(School of Economics and Management,Zhejiang Sci-tech University,Hangzhou 310018)

机构地区：[1]浙江理工大学经济管理学院,杭州310018

出　　处：《中国人力资源开发》2024年第1期51-69,共19页Human Resources Development of China

基　　金：浙江理工大学科研启动基金项目(23092180-Y)。

摘　　要：作为企业实现多样性员工有效管理的重要途径,包容型领导近年来引起了管理实践者和学者们的广泛关注。然而,当前研究大多基于西方情境,缺乏对于东方情境下包容型领导的概念化和有效测量工具的开发。本研究首先运用扎根理论研究方法,通过对27名企业工作者的半结构化访谈构建了中国情境下包容型领导的概念模型和维度结构(容错、容优和容异)。随后,本研究遵循严格的量表开发程序,借助三个不同企业工作者的样本数据,形成了包含14个题项的具有良好信度和效度的包容型领导测量量表。最后,本研究通过对154名企业工作者的两阶段问卷调查,检验了包容型领导对员工领导满意度和组织公民行为的正向影响以及领导满意度在包容型领导和组织公民行为之间的中介作用。本研究为后续的中国情境下包容型领导研究提供了一个有效的测量工具,同时为企业发展包容型领导以应对员工多样性管理挑战提供了有益的实践启示。As a crucial strategy for companies to effectively manage diverse employees,inclusive leadership has garnered extensive attention from management practitioners and scholars in recent years.However,current research is predominantly based on Western contexts,lacking the conceptualization and development of effective measurement instruments for inclusive leadership in Eastern contexts.To address this gap,this study initially employed the grounded theory research method to construct a conceptual model and dimensional structure(fault tolerance,tall toppy acceptance,and openness to difference)of inclusive leadership in the Chinese context through semi-structured interviews with 27 business workers.Subsequently,this study followed a rigorous scale development process and utilized sample data from three different corporate settings to form a 14-item inclusive leadership scale with good reliability and validity.Finally,through a two-stage questionnaire survey involving 154 full-time employees,this study tested the positive effects of inclusive leadership on employee leader satisfaction and organizational citizenship behavior.The study also explored the mediating role of employee leader satisfaction between inclusive leadership and organizational citizenship behavior.This study contributes a valid measurement instrument for subsequent studies on inclusive leadership within the Chinese context and provided practical insights for companies aiming to cultivate inclusive leadership to effectively address the challenges of managing diverse employees.

关 键 词：包容型领导 容错 容优 容异 

分 类 号：F272.92[经济管理—企业管理]