公众网络参与城市灾害应急响应的信息行为研究--以郑州市“7·20”特大暴雨为例  

Research on information behavior of public network participation in urban disaster emergency response--The case study of the July 20 extremely heavy rainstorm in Zhengzhou City

作　　者：陈彬 高峰 CHEN Bin;GAO Feng(Yan'an university library,Yan'an 716000;Northwest Institute of Eco-Environmental Resources,Chinese Academy of Sciences,Lanzhou 730000;University of Chinese Academy of Sciences,Beijing 100190)

机构地区：[1]延安大学图书馆,延安716000 [2]中国科学院西北生态环境资源研究院,兰州730000 [3]中国科学院大学,北京100190

出　　处：《中国防汛抗旱》2024年第3期64-69,共6页China Flood & Drought Management

基　　金：陕西省图书馆学会A类课题“公众科学视域下公共图书馆面向灾害信息弱势群体服务路径研究”(211020)。

摘　　要：新时期,面对频发的城市灾害,对公众网络参与应急响应的信息行为进行实证分析,有助于应急管理决策效能的有效发挥。以郑州“7·20”特大暴雨这一典型城市灾害为例,采集公众在微博平台发布的相关文本信息,通过对其内容进行抽样,分析并归纳特大暴雨生命周期内公众网络参与的信息行为特征,进而对公众网络参与城市灾害应急响应信息行为规范的提升策略展开讨论。研究表明,微博将泛在环境下公众参与城市灾害应急的信息行为有机连接起来,公众网络参与信息行为具有典型的过程性和信息传播互动性。未来需在相应的法制体系、资源保障体系及信息素养教育等方面展开深入规范化的探究。In the new era,in the face of frequent urban disasters,an empirical analysis of the information behavior of public network participation in emergency response can help the effective performance of emergency management decision-making.Taking the typical urban disaster of the July 20 extremely heavy rainstorm in Zhengzhou City as an example,we collected relevant textual information from the public on the microblog platform,analyzed and summarized the information behavior characteristics of public online participation during the life cycle of the extremely heavy rainstorm through content sampling,and then discussed the strategies for improving the information behavior norms of public online participation in urban disaster emergency response.The study shows that microblogs organically connect the information behavior of public participation in urban disaster emergency response in a ubiquitous environment,which makes public online participation information behavior to be typical process and interactive information dissemination,and it is necessary to conduct an in-depth investigation on the corresponding legal system,resource guarantee system and information literacy education in the future.

关 键 词：公众网络参与 信息行为 城市灾害 应急响应 微博 

分 类 号：G252[文化科学—图书馆学] X43[环境科学与工程—灾害防治]