北京市院前急救人员工作满意度调查及影响因素研究  

Investigation of the job satisfaction and its influencing factors of the pre-hospital emergency staff in Beijing

作　　者：邓贵芳 孙涛 耿聆[1] 巴衣尔策策克 陈辉[1] DENG Guifang;SUN Tao;GENG Ling;Bayierceceke;CHEN Hui(Beijing Emergency Medical Center,Beijing 100031,China)

机构地区：[1]北京急救中心,北京100031

出　　处：《中国现代医生》2024年第11期54-57,68,共5页China Modern Doctor

基　　金：首都卫生发展科研专项项目(首发2024-2G-3031)。

摘　　要：目的调查北京市院前急救人员工作满意度现状,分析其差异性及影响因素,为提高工作满意度、保障服务质量、促进院前急救行业可持续化发展提供参考。方法采用SPSS 23.0对数据进行录入,进行t检验、方差分析、多元线性回归等处理。结果北京市714名院前急救人员在隶属单位、性别、年龄、受教育程度、工作岗位、职称分类、职称等级、工作年限方面的基本情况;工作满意度一般及不理想占比达到39.91%;7个类别的工作满意度差异有统计学意义;7个因素对工作满意度的影响具差异有统计学意义;90.20%的院前急救人员建议提高薪酬待遇。结论北京市院前急救人员青壮年男性为主,大专、大学本科学历占比高;工作满意度不容乐观;不同受教育程度、工作岗位、工作年限对院前急救人员工作满意度影响明显;应该从提高薪酬待遇、加强急救技术培训方面强化人才队伍建设,提高院前急救人员工作满意度。Objective To provide reference for improving job satisfaction,ensuring service quality and promoting sustainable development of pre-hospital emergency care field,this paper investigated the current situation of job satisfaction of pre-hospital emergency staff in Beijing and analyzed it’s differences and influencing factors.Methods SPSS 23.0 was used to input the data,and T-test,variance analysis,multiple linear regression and other processing were performed.Result Basic information of 714 pre-hospital emergency staff in Beijing in terms of subordinate unit,gender,age,education level,job post,title classification,title grade and working years;the proportion of job satisfaction of average and unsatisfactory reached 39.91%;the difference in job satisfaction among the seven categories was statistically significant;seven factors had statistically significant effects on job satisfaction;90.20%of pre-hospital emergency staff suggested improving their salary.Conclusion Prehospital emergency staff in Beijing are mainly young and middle-aged men,with a high proportion of college or university degree;job satisfaction is not good;pre-hospital emergency staff with different levels of education,jobs and working years have significant influence on job satisfaction;reinforcing the construction of talent team from the aspects of salary improvement and pre-hospital emergency technical training is important to improve the job satisfaction of pre-hospital emergency personnel.

关 键 词：院前急救 工作满意度 影响因素 

分 类 号：R459.7[医药卫生—急诊医学]