人工智能视阈下智力资本如何影响科技人员创新工作行为——基于交互调节效应模型  

How does Intellectual Capital Influence Innovative Work Behavior of Technological Professionals in the Context of Artificial Intelligence:An Integrative Moderating Model

作　　者：张薇[1] 李琦 覃大嘉 金吉洋 Zhang Wei;Li Qi;Chin Tachia;Jin Jiyang(Business School,Honghe University,Mengzi 661100,China;International College,Dhurakij Pundit University,Bangkok 102100,Thailand;School of Management,Zhejiang University of Technology,Hangzhou 311400,China)

机构地区：[1]红河学院商学院,云南蒙自661100 [2]泰国博仁大学国际学院,泰国曼谷102100 [3]浙江工业大学管理学院,浙江杭州311400

出　　处：《科技管理研究》2024年第7期142-151,共10页Science and Technology Management Research

基　　金：国家自然科学基金面上项目“转岗还是离开?知识驱动下制造业技能员工职业可持续性的概念测量、前因、后效及干预机制研究”(72272136)。

摘　　要：聚焦人工智能技术嵌入生产的复杂工作情境,从组织与个体互动视角出发,基于企业创新知识基础观和工作要求-资源模型,以我国制造业企业474名科技人员作为样本,首先探讨企业智力资本三维度对创新工作行为的影响机制,再进一步剖析职业可持续性感知与AI技术抵制的交互项作为情境条件对该机制的调节作用。实证结果显示,人力资本与社会资本对于创新工作行为均有正向促进作用,而组织资本对于创新工作行为的影响为倒“U”型曲线;交互项对主效应机制的调节效应显著。因此,在激励科技人员创新方面,企业管理者应注意合理配置智力资本各个维度的比例,尤其需要留意组织资本的有效规模;同时需要关注员工个体对于技术的接受程度及其对职业前景的感知,采取相应措施提升创新效率。As artificial intelligence(AI)technology continues to evolve,businesses are encountering heightened levels of competition in the market.For companies looking to maintain their core competitiveness,stimulating innovative work behavior among technological professionals has become a critical issue.Intellectual capital,which encompasses the collective knowledge,expertise,and innovative potential of an organization,can play a crucial role in driving innovative work behavior.However,its influential mechanisms in the AI context are not yet fully understood and require further exploration to gain an in-depth understanding.Based on the knowledge-based view of enterprises(KBV),we first investigate the impact mechanism of the three dimensions of intellectual capital on innovative work behavior,and then we utilize the Job Demands-Resources(JD-R)model to further analyze the effects of the interaction of perceived career sustainability and resistance to AI technology on the influencing mechanism.Taking 474 technological professionals from Chinese manufacturing enterprises as samples,our empirical results show that:(1)Human capital and social capital have a positive promoting effect on innovative work behavior,while organizational capital has an inverted U-shaped relationship with innovative work behavior;(2)The interaction of perceived career sustainability and AI technology resistance has significant moderating effects on the three main mechanisms.

关 键 词：智力资本 创新工作行为 企业科技人员 人工智能 企业创新知识基础观 

分 类 号：F272.92[经济管理—企业管理] G301[经济管理—国民经济]