基于扎根理论的应急值守人员素质指标体系构建  

Construction of Emergency Duty Personnel Quality Index System Based on Grounded Theory

作　　者：李晓敏 嵇艳琦 孙晓华[1] LI Xiaomin;JI Yanqi;SUN Xiaohua(School of Management,Xi′an Polytechnic University,Xi′an 710048,China;不详)

机构地区：[1]西安工程大学管理学院,陕西西安710048

出　　处：《武汉理工大学学报（信息与管理工程版）》2024年第2期182-187,194,共7页Journal of Wuhan University of Technology：Information & Management Engineering

基　　金：陕西省应急管理科技创新课题研究项目(2022HZ1382).

摘　　要：在应急管理工作中,应急值守人员扮演着突发事件处置的首要角色,其素质水平直接影响应急管理工作的成败。基于应急值守人员素质相关研究较为欠缺的情况,构建应急值守人员素质指标体系。通过资料分析、访谈法以及扎根理论分析方法,确定胜任特征条目,运用问卷调查和因子分析方法确定等级划分及指标权重。最后,结合案例进行实例分析。结果表明:所建立指标体系有助于政府部门更好地招聘、任命具备一定素质的应急值守人员,并科学培训应急值守人员,从而提高应急管理水平。In the emergency management work,the emergency duty personnel play the primary role in the disposal of emergencies,and their quality level directly affects the success of the emergency management work.Against this backdrop,given the lack of research on the qualities of emergency duty personnel,this study constructed a comprehensive indicator system for their evaluation.Competent characteristics have been identified through data analysis,interviews,and grounded theory analysis.Furthermore,survey methodology and factor analysis have been employed to determine grading criteria and indicator weights.Finally,through case studies,it has been observed that this indicator system facilitates the recruitment and appointment of emergency duty personnel with the required qualifications,allowing for scientific training and ultimately enhancing emergency management.

关 键 词：应急值守 指标体系 扎根理论 人员培训 实践应用 

分 类 号：C939[经济管理—管理学]