职场正念的人际影响及作用机制  

The interpersonal effects and mechanisms of workplace mindfulness

作　　者：刘霞[1] 卫武[1] LIU Xia;WEI Wu(Economics and Management School,Wuhan University,Wuhan 430072,China)

机构地区：[1]武汉大学经济与管理学院,武汉430072

出　　处：《心理科学进展》2024年第6期981-994,共14页Advances in Psychological Science

摘　　要：职场正念在人际领域的益处日渐凸显,有必要厘清其在概念发展和人际作用方面的新趋势,为组织塑造积极的职场环境提供启发。研究揭示目前存在两种不同的职场正念概念发展趋势:结果导向和过程导向,前者关注职场背景下概念与测量的统一趋势以探索有益的结果集合,后者侧重挖掘正念嵌入人际互动的过程机制;职场正念通过4种关联机制对质量和功能相关的人际结果产生影响:(1)在互动中通过开放的注意力捕捉信息以协调相互依赖工作的知识关联;(2)降低与内外部情绪体验相关的自我推断并强化与他人之间归属、支持和关怀的情感关联;(3)在互动中促进资源积累与抑制资源流失的资源关联;(4)导航资源流动方向与影响价值交换意愿的交换关联;资源和交换关联机制可辅助促进知识和情感关联机制。未来需更深入地探讨职场正念在数字化和AI技术、远程办公及职场多样化、公平与包容性文化和污名化管理等挑战性工作领域的人际作用。Due to the increasing prominence of the interpersonal benefits of workplace mindfulness,it is necessary to identify the emerging trends in its conceptual development and interpersonal mechanisms that can help organizations establish positive workplace environments.Our research reveals that the conceptual development trends associated with workplace mindfulness can be categorized into outcome-oriented and process-oriented trends.While the former category focuses on the congruence between concepts and measurements in the work context,thereby promoting beneficial outcomes,the latter category emphasizes the process mechanism of workplace mindfulness during interpersonal interactions.Our work further demonstrates that workplace mindfulness significantly impacts quality-related and function-related interpersonal outcomes through four types of connections:(1)intellectual connections that capture information through open attention to the task of coordinating interdependent work during interactions;(2)emotional connections that reduce the self-inference of both internal and external emotional experiences and strengthen connections with others in terms of belonging,support,and care;(3)resource connections that promote resource accumulation and mitigate resource loss during interactions;and(4)exchange connections that direct the flow of resources and influence people’s willingness to engage in value exchange.Intellectual connections and emotional connections are facilitated by resource connections and exchange connections.Future research could investigate the interpersonal impact of workplace mindfulness in challenging work contexts such as digitalization,AI technology,and telecommuting as well as with regard to the organizational culture in terms of diversity,equity,and inclusion(DEI)and stigmatization.

关 键 词：正念 职场 人际影响 关联机制 

分 类 号：B849[哲学宗教—应用心理学] C93[哲学宗教—心理学]