基于明尼苏达量表的安徽省乡镇公共卫生服务从业人员工作满意度研究  

Survey on the work satisfaction of public health providers in township health centers in Anhui Province based on the Minnesota Scale

作　　者：宋律[1] 李珊珊 梁园园 赵东军 胡兴强[1] 杜金 李卫东[1] 徐庆华[1] SONG Lü;LI Shanshan;LIANG Yuanyuan;ZHAO Dongjun;HU Xingqiang;DU Jin;LIWeidong;XU Qinghua(Anhui Provincial Center for Disease Control and Prevention,Hefei 230601,Anhui Province,China)

机构地区：[1]安徽省疾病预防控制中心,安徽合肥230601

出　　处：《热带病与寄生虫学》2024年第2期117-121,共5页Journal of Tropical Diseases and Parasitology

基　　金：安徽高校人文社会科学研究项目(SK2019A0175);安徽医科大学卫生政策研究中心开放项目(2022WSZC03)。

摘　　要：目的了解安徽省基层公共卫生服务从业人员的工作满意度及影响因素,并提出相应的建议。方法2021年1—4月采用分层随机整群抽样方法在皖北、皖中、皖南分别抽取乡镇卫生院公共卫生服务从业人员进行问卷调查。采用明尼苏达满意度短式量表调查从业人员工作满意度情况,采用多元线性回归进行工作满意度的影响因素分析。结果共调查了39个县723家乡镇卫生院的5430名公共卫生服务从业人员。其中,男性2112人(占38.90%),女性3318人(占61.10%);40~49岁人群居多(2240人,占41.25%);学历以大专及以上为主(3934人,占72.45%);所学专业最多的为临床医学(2503人,占46.10%);来自一般乡镇卫生院更多(3091人,56.92%)。工作总体满意度得分为(2.02±0.78)分,内部满意度得分为(1.94±0.71)分,外部满意度得分为(2.19±0.89)分。其中“我的报酬与我所做的工作量”得分最高,为(2.46±1.02)分;“能够做不违背自己良心的事情”得分最低,为(1.74±0.65)分。性别、职称、工作机构规模和单位培训重视程度是影响乡镇公共卫生服务从业人员工作满意度的主要因素(t=−4.61、2.28、2.70、−41.78,P均<0.05)。结论安徽省基层公共卫生服务人员工作总体满意度较高,外部满意度稍逊于内部满意度。建议通过加强人才培养、改善工作条件、提升薪酬待遇等途径提高基层公共卫生服务人员工作满意度。Objective To understand the job satisfaction and influencing factors of grass-roots public health service practitioners in Anhui Province,and to put forward corresponding suggestions for improving the satisfaction.Methods By stratified random cluster sampling method,we conducted a survey on the public health service practitioners from township health centers in 39 counties in north,middle and south Anhui areas between January and April 2021.The Minnesota Satisfaction Questionnaire was used to investigate the job satisfaction of the employees,and the influencing factors of job satisfaction were analyzed by multiple linear regression.Results A total of 5430 township public health service practitioners from 723 townships health centers in 39 counties were investigated.There were 2112 males(38.90%)and 3318 females(61.10%).The majority of people between 40 and 49 years old(2240,41.25%),most of them had college education or above(3934,72.45%),clinical majors were the most studied(2503,46.10%),more people came from general township health centers(3091,56.92%).The overall job satisfaction score was(2.02±0.78),the internal score was(1.94±0.71)and the external score was(2.19±0.89),among which"My remuneration versus the amount of work I do"scored the highest(2.46±1.02),while"Being able to do something that does not go against my conscience"had the lowest score(1.74±0.65).Gender,professional title,scale of the organization and emphasis on training were the main factors affecting the job satisfaction of public health service practitioners working in township institutions(t=−4.61,2.28,2.70,−41.78,respectively,all P<0.05).Conclusion The overall satisfaction rate appears relatively higher in the public health providers working in the grass-root public health service organizations in Anhui Province,and the external satisfaction is slightly lower than the internal satisfaction.The satisfaction for this group of professionals can be further improved through efforts to strengthen the talent development,modify the working co

关 键 词：乡镇卫生院 公共卫生服务 工作满意度 明尼苏达量表 

分 类 号：R197.32[医药卫生—卫生事业管理]