感知价值视角下移动医疗问诊系统设计评价与优化  

Evaluation and Optimization of Mobile Medical Consultation System Design from a Perceived Value Perspective

作　　者：陈雨[1] 杨滨[1] 邓嵘[1] CHEN Yu;YANG Bin;&DENG Rong

机构地区：[1]江南大学设计学院

出　　处：《图书馆论坛》2024年第5期105-114,共10页Library Tribune

基　　金：国家社科基金艺术学项目“面向主动健康的生活方式设计研究”(项目编号:21BG131);江苏省高校哲学社会科学研究重大项目“人机交互视角下老年康复辅助机器人的用户数据库及体验优化研究”(项目编号:2022SJZD118)研究成果。

摘　　要：文章从感知价值视角对移动医疗问诊系统设计进行评价,研究设计要素优先级,探讨优化设计方法。首先,采用层次分析法构建基于感知价值5个维度的移动医疗问诊系统设计评价体系,计算出评价指标的权重和评价公式。其次,依据设计要素的重要性,优化移动医疗问诊系统。最后,通过李克特量表获取30份优化前后两个设计方案的评价数据,对比评价结果。评价数据表明:基于感知价值的设计评价方法具有可行性和有效性,为移动医疗问诊系统指明了设计重点,明确了设计目标。移动问诊系统设计评价体系的建立避免了设计过程的主观性,未来该系统的设计开发可从功能价值、情感价值、效率价值、知识共享价值、信任价值5个维度的设计要素入手,全方位提高用户的感知价值。The article evaluates the design of mobile medical consultation system(or,mHealth consultation system)from the perspective of perceived value,studies the priority of design elements,and explores the optimization design methods.Using the method of AHP(Analytic Hierarchy Process),it develops an evaluation system of mHealth consultation system based on five dimensions of perceived value.In this way,the weights of evaluation indexes and formulas are calculated.In addition,the mHealth consultation system is optimized in terms of the importance of design elements.Data of the two design solutions before and after optimization are obtained from 30 participants by Likert scale,and a comparative analysis of the evaluation results is conducted.This study suggests that the evaluation method based on perceived value is feasible and effective,which points out the focus and goal for the design of the mHealth consultation system.Developing an evaluation system of mHealth consultation system can avoid the subjectivity during the design process.To improve the perceived value of users in all aspects,the system can be designed and developed focusing on functional value,emotional value,efficiency value,knowledge sharing value and trust value.

关 键 词：移动医疗问诊系统 层次分析法 感知价值 设计评价 设计优化 

分 类 号：R-05[医药卫生]