数字政府治理的公共价值失灵发生机制及其矫正--以C市智慧城市建设为例  

How Does the Public Value Failure of Digital Government Governance Occur--Taking the Construction of Smart City in C City as an Example

作　　者：孙斐[1] 游鸿宾 Sun Fei;You Hongbin(School of Management,Lanzhou University,Lanzhou 730000)

机构地区：[1]兰州大学管理学院,兰州730000

出　　处：《中国行政管理》2024年第4期107-119,共13页Chinese Public Administration

基　　金：国家社会科学基金一般项目“基层公务员的价值选择逻辑与价值冲突治理研究”(编号:21BGL201);甘肃省基础研究计划-软科学专项资助项目“基于公共价值的甘肃省数字政府建设成效评价指标体系构建研究”(编号:22JR4ZA041)。

摘　　要：各地数字政府治理实践中涌现出不少亮点和成绩,但部分地区开始出现公共价值失灵问题。本文立足于公共价值与数字治理的内在契合,以C市智慧城市建设为例,运用扎根理论,试图揭示出数字政府治理的公共价值失灵发生机制,并提出矫正策略。研究发现,在“野蛮拓荒”与科层体制障碍所塑造的行政生态环境中,数字政府治理目标设置偏离会因技术赋能失效和技术赋权受限的共同调节,引发公共价值失灵,并且技术赋能失效会限制技术赋权效果。数字政府治理的公共价值失灵具体表现为价值表达与聚合机制失效、政策和项目的短视效应、个体权益受侵、算法伦理挑战四个方面。建议建立公共价值对话机制、推行层级响应机制、发展平衡监管框架、建立无门槛的“数字通道”以解决上述问题。Whether the public value failure,reflected by the thorny issues arising in the practice of digital government governance in various regions,receives due recognition is crucial to ensuring digital government governance to maintain the people-centered value orientation and the realization of Digital China.Based on the inherent fit between public value and digital governance,and taking the construction of a smart city in C city as an example,using grounded theory,this paper attempts to reveal the mechanism of public value failure in digital government governance.The study finds that in the administrative ecosystem shaped by unbridled exploration and bureaucratic barriers,deviation from the goal setting of digital government governance goals can lead to public value failure due to the combined effects of ineffective technological empowerment and restricted technological authorization.Moreover,the ineffectiveness of technological empowerment can limit the impact of technological authorization.The public value failure in digital government governance is manifested in four aspects:the breakdown of value expression and aggregation mechanisms,the shortsightedness of policies and projects,the infringement of individual rights,and the ethical challenges in algorithms.This paper not only broadens the theoretical scope of public value failure,public value destruction,and public value loss,but also provides practical guidance for practitioners in timing,method,and scale for managing public value failure.

关 键 词：数字政府 数字治理 公共价值 公共价值失灵 扎根理论 

分 类 号：D035[政治法律—政治学]