基于岗位分析与工时测定的医院健康体检(管理)中心护士人力资源配置研究  

Nursing human resource allocation study based on job analysis and working time determination in hospital health checkup(management)centers

作　　者：吴瑾[1] 张新玉[1] 王烁[1] 郑俊博 杨臻 WU Jin;ZHANG Xinyu;WANG Shuo;ZHENG Junbo;YANG Zhen(China-Japan Friendship Hospital,Beijing,100029,PRC)

机构地区：[1]中日友好医院,北京市100029

出　　处：《中国医院》2024年第6期101-104,共4页Chinese Hospitals

摘　　要：目的:构建医院健康体检(管理)中心护士人力资源配置方法,为完善健康体检(管理)中心的规范化管理提供指导。方法:通过文献回顾,利用岗位分析和工时测定相结合的方法,梳理北京市某三甲综合医院体检中心主要8项护士岗位工作。其中不以流程作业方式运行的岗位包括护士长岗位、体检服务台、市场外联岗位;以流程作业方式运行的静脉采血、心电图等岗位,采用工时测定法计算该院健康体检中心2023年11月至2024年1月各岗位完成每次检查所需工时,并推算所需护士数。结果:结合岗位分析与工时测定,测算该院体检中心护士人力合理配置应为20人。结论:根据研究结果,该体检中心调整护士配置人数,有效提高了体检工作质量与人员工作效率,为其他医院健康体检(管理)中心护士人力资源合理配置提供了有益的借鉴,对推动健康体检规范化管理具有重要意义。Objective:To establish a method for nursing human resource allocation in hospital health checkup(management)centers,providing guidance for the standardized management of these centers.Methods:Through literature review and a combination of job analysis and working time determination,the study examined eight main nursing positions at a health examination center in a 3-A class general hospital l in Beijing.Non-process-operated positions include the head nurse,health service counter,and marketing liaison positions;process-operated positions such as venipuncture and electrocardiogram are evaluated using working time determination.The study calculated the working hours required for each examination at the health checkup center from November 2023 to January 2024,and estimated the necessary number of nurses.Results:Based on job analysis and working time determination,estimating that the hospital's health checkup center should ideally have 20 nurses.Conclusion:Based on the findings,adjusting the number of nurses in the health checkup center effectively improved the quality of health checkup and work efficiency,providing a valuable reference for other hospitals in rationalizing nurse staffing in health checkup(management)centers and is significant in promoting standardized management of health checkup.

关 键 词：健康体检(管理)中心 护士 人力资源 规范配置 

分 类 号：R197[医药卫生—卫生事业管理]