形式规范与互惠合作:社区心理服务组织的差异化发展  

Formal Norms and Reciprocal Cooperation:Differentiated Development of Community Psychological Service Organizations

作　　者：伍麟 WU Lin

机构地区：[1]武汉大学社会学院,武汉430072

出　　处：《华南师范大学学报（社会科学版）》2024年第3期64-77,206,共15页Journal of South China Normal University：Social Science Edition

基　　金：国家社会科学基金重大研究专项“加强社会心理服务体系建设研究”(18VZL009)。

摘　　要：心理建设逐步成为中国社会治理的重要组成部分,越来越多心理服务人才加入基层社会治理的一线工作,许多地方政府从功能创新视角积极引导心理服务组织参与社会治理。在此过程中,当地熟人型和外来输入型两类心理服务组织表现出不同的发展路径、行业风格和运行机制。由外来输入型人才主导的心理服务组织通常注重业务流程的形式规范、技术严谨和操作层级,但缺乏同当地更为紧密的社会联系,加上完成项目制任务的时间约束,难以利用更多机会去熟悉当地的市井生活,也不足以培育充分的地方情感,社区心理服务效果有时存在一定折扣。当地熟人型人才主导的心理服务组织虽然有待继续提高专业实力和干预成效,但这类组织更注重强化地方身份优势,善于发挥社区的熟悉价值,致力开展互惠合作,因此能够获得理想的社区心理服务效果。上述两类心理服务组织存在一定的竞争关系,也发挥着互补作用,合理利用其功能有助于提高社区心理服务水平。Psychological construction has gradually become an important component of social governance in China,and more and more psychological service talents are joining the work of grassroots social governance.Many local governments actively guide psychological service organizations to participate in social governance from the perspective of functional innovation.During this process,two types of psychological service organizations,local acquaintance type and imported type,have shown different development paths,industry styles,and operational mechanisms.Psychological service organizations led by imported talents usually focus on standardized business processes,rigorous technical skills,and hierarchical operations.However,they lack closer social connections with the local community,coupled with time constraints in completing project based tasks,making it difficult to take advantage of more opportunities to familiarize themselves with local folk life and cultivate sufficient local emotions.The effectiveness of community psychological services can sometimes be compromised.Although psychological service organizations led by local acquaintance talents need to further improve their professional strength and intervention effectiveness,such organizations pay more attention to strengthening local identity advantages,are good at leveraging the familiar value of the community,are committed to mutual cooperation,and can also achieve ideal community psychological service results.The above two types of psychological service organizations have a certain competitive relationship,but they also play a complementary role.Making good use of their functions can help improve the level of community psychological services.

关 键 词：心理服务组织 社会组织 形式规范 互惠合作 

分 类 号：B844[哲学宗教—发展与教育心理学]