老龄员工技术焦虑对人工智能技术持续采纳的影响--组织信任与ICT自我效能的遮掩效应  

Aging Employees'Technology Anxiety and Continuous Adoption of Artificial Intelligence Technology:The Masking Effect of Organizational Trust and ICT Self-Efficacy

作　　者：郭衍宏 魏旭 GUO Yan-hong;WEI Xu(School of Economic Management and Law,Jilin Normal University,Siping 136000)

机构地区：[1]吉林师范大学经济管理与法学学院,吉林四平136000

出　　处：《软科学》2024年第6期7-12,共6页Soft Science

基　　金：国家社会科学基金项目(21BCL130);中国商业经济学会重大研究课题(20231002);吉林省哲学社会科学智库基金项目(2022JLSKZKZB063)。

摘　　要：基于情感事件理论,构建一个双路径被调节的中介模型,探讨老龄员工技术焦虑对人工智能技术持续采纳的影响。分析525份调查问卷,结果发现:老龄员工技术焦虑正向影响人工智能技术持续采纳,该主效应显著关系被组织信任及ICT自我效能遮掩;心理脱离削弱老龄员工技术焦虑对组织信任及ICT自我效能的负向作用,也削弱组织信任及ICT自我效能的中介作用,即组织信任与ICT自我效能的遮掩效应被减弱。Based on affective events theory,this paper constructs a dual-path moderated mediation model to explore the im-pact of technology anxiety on the continuous adoption of artificial intelligence technology by elderly employees.Based on the analysis of 525 questionnaires,the results show:technology anxiety among elderly employees has a positive impact on the continuous adoption of artificial intelligence technology,and the significant relationship between this main effect is masked by organizational trust and ICT self-efficacy.Psychological detachment weakens the negative effect of technology anxiety on organizational trust and ICT self-efficacy of older employees and weakens the mediating role of organizational trust and ICT self-efficacy;that is,the masking effect of organizational trust and ICT self-efficacy is weakened.

关 键 词：人工智能技术持续采纳 技术焦虑 组织信任 ICT自我效能 心理脱离 

分 类 号：TP18[自动化与计算机技术—控制理论与控制工程] F272.9[自动化与计算机技术—控制科学与工程]