用户体验视角下的老人陪诊服务交互平台设计  

Design of an Interactive Platform for Elderly Escort Services from the Perspective of User Experience

作　　者：周扬 肖圣林 ZHOU Yang;XIAO Shengin(Jin Cheng College,School of Art and Media,Nanjing 210000,China;Nanjing Audit University Jinshen College,School of Art and Design,Nanjing 210000,China)

机构地区：[1]南京航空航天大学金城学院艺术与传媒学院,江苏南京210000 [2]南京审计大学金审学院艺术与设计学院,江苏南京210000

出　　处：《鞋类工艺与设计》2024年第13期156-158,共3页SHOES TECHNOLOGY AND DESIGN

摘　　要：本研究旨在通过分析当前老年人就医过程中面临的主要问题和需求,提出构建一个适老化的医疗陪诊服务平台的设计策略。该平台将综合利用医疗信息化技术和用户体验设计原则,提供一站式陪诊服务,帮助老年人克服就医过程中的各种困难,提高其就医效率和满意度。通过本研究,希望能够为老年人的医疗服务提供新的解决方案,促进社会对老年人群体医疗需求的关注和重视。This study aims to analyze the primary issues and needs faced by elderly individuals during their medical visits and to propose design strategies for developing an elder-friendly medical escort service platform.The platform will integrate medical informatization technology and user experience design principles to offer comprehensive escort services.It will assist elderly patients in overcoming various challenges encountered during medical consultations,thereby enhancing their efficiency and satisfaction in seeking medical care.Through this research,we hope to provide new solutions for elderly healthcare services and to increase societal awareness and attention to the medical needs of the elderly population.

关 键 词：用户体验 陪诊服务 APP设计 

分 类 号：TS935.1[轻工技术与工程]