基于I-PACE模型的工作情境下数字囤积行为研究:影响因素和机理框架  

Research on Digital Hoarding Behavior in Workplace Based on I-PACE Model:Influencing Factors and Mechanism Framework

作　　者：吴大伟 练靖雯 赵宇翔[1] 贾明霞 Wu Dawei;Lian Jingwen;Zhao Yuxiang;Jia Mingxia(School of Economics and Management,Nanjing University of Science and Technology,Jiangsu,210094;School of Information Management,Nanjing University,Jiangsu,210023)

机构地区：[1]南京理工大学经济管理学院,江苏210094 [2]南京大学信息管理学院,江苏210023

出　　处：《情报资料工作》2024年第4期64-75,共12页Information and Documentation Services

基　　金：江苏省研究生科研与实践创新计划项目“社交媒体情境下数字囤积形成机理及对策研究”(项目编号:KYCX23_0598)的研究成果之一。

摘　　要：[目的/意义]随着工作数据量的指数级增加,数字囤积已经成为工作情境下典型的非理性行为,厘清该情境下数字囤积行为的影响因素和机理,可以为优化现有的研究范式,采取针对性的应对策略提供建议。[方法/过程]文章基于I-PACE模型,从个体特征、感知组织压力、感知技术压力、情感和认知响应、认知偏差、应对风格、自控能力缺失七个维度探讨了工作情境下数字囤积行为的影响因素,同时分析了数字囤积行为的多维概念内涵和行为后果。在此基础上,通过规范性分析,阐述了个体偏见机理、情绪激化机理、认知失调机理、补偿失控机理、行为后果机理五个影响及作用机理,并依此提出了五个规范性命题。[结果/结论]文章基于I-PACE模型构建了工作情境下数字囤积行为的机理框架,针对不同机理提出了未来研究的展望和应对策略。研究结果可以为丰富数字囤积行为相关研究和优化工作情境下的信息管理实践提供启示。[Purpose/significance]With the exponential growth of work-related data,digital hoarding has become a typical irrational behavior in the workplace.By clarifying the influencing factors and mechanisms of digital hoarding behavior in this context,this study aims to provide recommendations for optimizing existing research paradigms and implementing targeted coping strategies.[Method/process]Based on the I-PACE model,this research explores the influencing factors of digital hoarding behavior in the workplace across seven dimensions:individual characteristics,organizational pressure,technostress,coping styles,cognitive biases,emotional and cognitive responses,and lack of self-control.Additionally,it analyzes the conceptual implications and behavioral consequences.Through normative analysis,this study elucidates five influencing and action mechanisms:individual bias mechanisms,emotion intensification mechanisms,cognitive dissonance mechanisms,compensatory loss of control mechanisms,and behavioral consequence mechanisms,proposing five normative propositions accordingly.[Result/conclusion]This study constructs a framework for the influencing mechanism of digital hoarding behavior in the workplace based on the I-PACE model.Future research prospects and coping strategies are suggested for different mechanisms.The findings aim to enrich research on digital hoarding behavior and optimize information management practices in the workplace.

关 键 词：数字囤积行为 I-PACE模型 工作情境 个人信息管理 

分 类 号：G250.7[文化科学—图书馆学]