智能技术驱动下的图书馆服务现代化:转型与创新  

Advancing Library Services Through Intelligent Technology:Innovations and Transformations

作　　者：刘柏嵩[1] 杨春艳[1] 殷文婷 刘若奇 豆洪青[1] LIU Baisong;YANG Chunyan;YIN Wenting;LIU Ruoqi;DOU Hongqing

机构地区：[1]宁波大学图书馆,浙江宁波315211

出　　处：《大学图书馆学报》2024年第4期13-19,共7页Journal of Academic Libraries

摘　　要：智能技术是图书馆服务现代化转型的重要助推器,文章提出了三种转型模式:“图书馆+AI”的增强型变革、“图书馆×AI”的解构型变革以及“图书馆∞AI”的新生型变革,现代图书馆正朝着多模态感知、个性化精准化、多模态交互式服务方向转变。文章从AI赋能下的学习支持服务、科研服务创新、学科情报决策服务创新等方面展开讨论,强调了作为“软智能”的图书馆馆员在AI环境下能力重塑的重要性,并对未来图书馆服务的发展趋势和挑战进行展望。The convergence of intelligent technologies,notably generative artificial intelligence(AI) and large language models(LLM),is pivotal in propelling the modernization of library services.This study delves into the potential of these technologies to transform the traditional library services with focus on enhancing their dynamism,interactivity,and overall efficiency.The overarching goal is to craft and implement AI-driven strategies to elevate service quality,bolster user engagement,and amplify operational effectiveness.To achieve this goal,this study introduces three pioneering transformation models:the “Library + AI” incremental transformation,the “Library×AI” transformative integration,and the “Library ∞ AI” paradigmatic rebirth.The approach encompasses a thorough examination of current AI implementations within libraries,followed by strategic development and seamless integration of these models.The impact of these models on learning,teaching and scientific research support,and the evolution of librarian capabilities have been thoroughly explored.The “Library+AI” model augments current services by streamlining routine operations and delivering tailored recommendations,enhancing service efficiency and user satisfaction.In the realm of learning support,it facilitates personalized learning trajectories and immersive educational experiences,markedly elevating student engagement and achievement.The “Library×AI” model revolutionizes service delivery by integrating AI,fostering a more agile and responsive framework.It empowers scientific research through sophisticated data analytics,interdisciplinary collaboration,and instantaneous information access,thereby augmenting research efficacy and fostering innovation.The “Library ∞ AI” model pioneers a novel service landscape,harnessing cutting-edge AI capabilities such as autonomous research support,immersive learning environments,and dynamic knowledge discovery platforms.This model also incorporates technologies as “hard intelligence” and l

关 键 词：服务现代化 图书馆数字化转型 多模态智慧图书馆 服务重塑 

分 类 号：G250[文化科学—图书馆学]